Home, Pennsylvania

**Company :**

HM Health Solutions

**Job Description :**

**JOB SUMMARY**

This job is responsible for being the product manager and customer experience lead for a portfolio of analytic products. The incumbent will be accountable for driving business value by prioritizing the analytic backlog, breaking down large analytic efforts into a manageable work plan, and translating complex analytics into simple, actionable recommendations for the business.

**ESSENTIAL RESPONSIBILITIES**

+ Helps define the strategy and roadmap for each product

+ Manage the analytic backlog, both within each product and across all products

+ Design a customer experience strategy with success metrics tailored to each customer persona

+ Serve as the primary advocate for the customer within the analytics team

+ Translate business needs into a prioritized list of requirements for analysts

+ Empower analysts to do their best work by clearly articulating priorities on an ongoing basis

+ Optimize analytics adoption and usage to maximize customer value

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Computer Science, Information Science, Mathematics/Statistics, Economics, Industrial Engineering/Operations Research or related field

**Substitutions**

+ 6 years relevant, progressive experience in lieu of degree

**Preferred**

+ Master's Degree in Computer Science, Information Science, Mathematics/Statistics, Economics, Industrial Engineering/Operations Research or related field

**EXPERIENCE**

**Required**

+ 5 years in Data analytics

To Include:

+ 3 years in a business facing or consultative analytics role

+ 1 year with data science and advanced analytics

**Preferred**

+ 1 year deploying advanced analytic models in a business setting

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Written & oral presentation skills

+ Analysis of business problems & needs

+ Interpretation of quantitative model results

+ Collaborative problem solving

+ Analytical reasoning/thinking

+ Experience with data and feature selection

+ Experience with data visualization and dashboard tools

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J181987

Home, Pennsylvania

Invest in yourself by becoming part of the Highmark Health enterprise! Build and grow your career with the tools and resources you need to be successful in our innovative and transformational environment. From new hire training to advanced education opportunities, career planning is a continuous journey that leads to your personal and professional growth and our success.

Whether your focus is nursing, information technology, actuarial, finance, marketing, sales, operations or one of our many other professions, our companies offer opportunities to develop and expand your career while making health care accessible, understandable and affordable for our millions of members, patients and customers.

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