Irving, Texas

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

About the Role

This role is a Control Officer position within the Wells Fargo Technology Organization.
Control teams are responsible for partnering with the relevant business and technology groups to identify, assess, manage, report and mitigate current and emerging risk exposures associated with their activities and operations. Consults and provides guidance to business groups on the development, implementation, and monitoring of complex business-specific programs to identify, assess, and mitigate risk. Consults and supports interpretation of policy, guidelines, and governance programs as the front line liaison to Independent Risk Management leaders. Designs and executes control effectiveness assurance program for Front Line-owned controls. Leads implementation of initiatives with moderate to high risk. Interfaces with Independent Risk Management, Audit, Legal, external agencies, and regulatory bodies regarding risk management of business-specific risk programs.
This Officer role supports the CIO teams covering CSBB (Consumer and Small Business Banking) which includes Consumer Banking, Enterprise Contact Centers, Deposits, Operations, and Debit Cards. The candidate will work across areas and will partner with Policy Owners, Independent Risk Management, Divisional Operational Risk Management, Technical and Information Security Subject Matter Experts and Central Risk Process Owners to ensure appropriate technology controls are in place within CSBBT (Consumer and Small Business Banking Technology). A successful candidate for this role will have the ability to operate independently, complete operational and strategic tasks and deliverables simultaneously, and the ability to communicate effectively with executives both verbally and written.

 Responsibilities Include

  • Identify and assess risk for the Technology Division
  • Develop remediation plans to address identified technology issues
  • Coordinating completion of multiple tasks and meet aggressive time frames in a geographically diverse and matrixed environment
  • Analyzing risk management processes to identify and implement areas of improvement to include documentation of enhanced standard operating procedures
  • Creating executive level reporting with aggregated and disaggregated views to provide awareness, request for action, and initiate escalation across efforts to CSBB leaders and risk committees
  • Performing analysis on large data sets to provide thematic insights in order to complete root cause analysis, identify risk, and develop remediation plans
  • Creation and Monitoring of Key Risk and Key Performance Indicators
  • Executing project management capabilities to include developing project plans, tracking action items and deliverables, and identifying and escalating risks and issues
  • Analyzing results of self-assurance activity, project details, results of BCP simulations, audits, incidents, and changes to identify control improvement opportunities
  • Continuously engaging in discussions with the central functions, business partners and stakeholders on opportunities to improve end-to-end processes and controls, new product or services strategies, systems, products and services, to determine impact, identify, and remediate operational risk issues.

Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
  • Demonstrated capacity to pro-actively and independently analyze and solve problems and address risks. Take accountability of timely submission of deliverables and critical thinking.
  • Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.) and quantify risk (financial impact to organization, risk exposure levels).
  • Ability to identify risk and controls, to create remediation plans, remediation success criteria and control documentation.
  • Knowledge and experience in Policy Management, third party risk, BCP, SDLC, Availability Management, Configuration Management, Access Control, Segregation of Duties, vulnerability management, and other domains in technology and information security to serve as a SME.
  • Knowledge and understanding of technology regulatory guidance and industry frameworks or standards FFIEC, NIST, ISO, COBIT, PCI, ITIL, SOX, SOC
  • Understanding of audit lifecycle and methodology.
  • Ability to find data, analyze, organize, and identify themes in large amounts of data. Also, to create action based on data analysis and KPI/KRI metrics and build presentations.
  • Ability to lead project execution by creating project plans, tracking action items and deliverables, and reporting to showcase progress, risks and issues.
  • Ability to concisely articulate complex concepts in a clear manner.
  • Ability to translate technical language into plain business language, and to translate business requirements into technology initiatives.
  • Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.
  • Technical understanding of specific business operations, processes, products, and customer interactions where they manifest risk.


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

Irving, Texas

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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