Doral, Florida

Type of Requisition:


Clearance Level Must Currently Possess:


Clearance Level Must Be Able to Obtain:

Top Secret/SCI


No Suitability Required

Public Trust/Other Required:

Job Family:

Program Management

Job Description:

Join General Dynamics helping our USSOUTHCOM Customer execute their mission in Doral, FL

Responsibilities include:

  • Developing project schedules to meet project requirements and determining resource requirements.

  • Communicating any issues, problems, or additional information to project managers and project stakeholders and recommend solutions.  

  • Monitoring and evaluate project timeline and activity and report on progress to project managers.

  • Determines AO Uniform event thresholds, monitors events within the AO Uniform environment, identifies, researches, and resolves the most complex technical problems, and coordinates/ensures appropriate responses.

  • Creates criteria to determine categorization or escalation of events as problem, incident, or as event notifications.

  • Ensures notation in Event Log.

  • Captures event data to build Event Catalog.

  • Provides leadership in problem identification, recording, investigation and diagnosis with the intent to prevent incidents from occurring.

  • Determines and implements temporary solutions available to incident management.

  • Develops final solutions for known errors.

  • Creates and maintains Known Error Data Base (KEDB).

  • Performs root-causes and trend analysis of incidents and known errors to prevent or mitigate recurrences.

  • Works with CM, Change, and operational staff for problem resolution and closure.


  • Bachelor's degree or equivalent experience and 8+ years of experience

  • Active secret clearance (with ability to obtain TS/SCI)


  • 8570 Compliance (IAT Level II):

  • ITIL v3 or v4 Foundations to Intermediate (Service Operations)

  • Computing environment certification in the Windows 10 environment.

  • Experience identifying and categorizing events as problems.

  • Experience performing system-level troubleshooting and conducting root-cause analysis

  • Experience working with technical teams at all tiers of maintenance.

  • Experience utilizing ServiceNow or similar ITSM to categorize and document problems to prevent reoccurrence.

Shift Work:  Not expected

Travel:  Less than 10%

Scheduled Weekly Hours:


Travel Required:

Less than 10%

Telecommuting Options:

Telecommuting Not Allowed

Work Location:

USA FL Doral

Additional Work Locations:

This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Doral, Florida

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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