North Canton, Ohio

Join our Human Resources experts in North Canton. The North Canton Human Resources team leverages their expertise to support a busy inbound customer service/repair call center. This Human Resources Generalist role will be a key member of our Human Resources team and will partner across the organization with our employees and our leadership team.

This Human Resources professional will work in our North Canton office and focus on a variety of human resources activities including employee engagement, leave of absence administration, ADA, performance coaching, corrective action, employee communications, and facilitating employee orientation or other trainings. This is not a remote role but will require in-person and virtual communications. The successful candidate will work as part of a human resources team and must have the flexibility to support the business on the occasional weekend and/or evening.

JOB SUMMARY
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support in the area of continuous performance coaching and management, pro-active issue/problem identification and resolution, coaching and development for more effective leadership decision and communication skills, and recruitment and retention of critical talent. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.


MAJOR DUTIES AND RESPONSIBILITIES
Assure Company policies are administered fairly and consistently throughout the area of responsibility

Effectively communicate and execute necessary changes to policies and procedures

Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests

Conduct employee related investigations as necessary

Handle workers compensation, first report of injury database and safety regulations process

Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process

Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed

Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination

Ensure timely and accurate entries to the HRIS database

Ensure timely and accurate payroll entry for designated client group

Perform audit and compliance functions as requested on items such as audit reports verification, and payroll information

Maintain employee records in compliance with state and federal requirements

On an as needed basis, participate on various HR committees established to resolve employment challenges

Assist in the management and execution of bonus plans, merit processes, and routine/special request reports

Assist in the annual budget planning process as needed

May recruit and staff from internal and external sources

All other duties as requested


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Strong PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties in a timely manner
Knowledge of local, state and federal employment laws and procedures
Knowledge of state and federal wage and hour laws
Knowledge of staffing and employment practices
Knowledge of employee relations procedures and applicable law
Consultative and coaching skills
Analytical skills
Knowledge of cable television products and services a plus

Education
Bachelor's degree in Human Resources, Business, or related field or equivalent experience

Related Work Experience
2+ years Human Resources Generalist experience

Certifications and/or Licenses
Certifications for Human Resource Professionals (PHR, SPHR) preferred
Valid driver's license with satisfactory driving record within company required standards preferred


WORKING CONDITIONS
In Office (Not Remote)
Business Casual Office Environment
Occasional Travel may be required


HGN360 291837 291837BR

North Canton, Ohio

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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