Linden, New Jersey

**Current Employees:**

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys\_attachment.do?sys\_id=a39f83621bd99050632a4223cd4bcb91) .

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

You are the driving force behind our company.

Start your career with Ryder today!

**Summary**

The Operations Management Trainee will complete an 18-24 month program where you will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

+ **Work Schedule: Monday – Friday 12pm-9:00pm**

+ **Annual Salary - Paid Weekly!**

At Ryder, we offer outstanding incentives:

+ **Health Benefits - 401(k) plan - Employee Stock Purchase Program - Flexible Spending Account**

+ **Continuous On-The-Job Training and Development for Future Roles!**

+ **Generous Paid Time Off!**

At Ryder, our most important competitive advantage is our people. As an Operations Supervisor, you’ll be part of a dynamic team, equipped to succeed, and empowered to develop your career.

For over 85 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a fortune 500 company with 800+ locations and 36,000 employees across the US! Employee satisfaction is part of our culture.

_One Man, One Truck, and A Dream:_

https://www.youtube.com/watch?v=u7nizKsPCdw&feature=youtu.be _Why Should You Join The Ryder Family?_

https://youtu.be/usBbl6L1V6E

Apply today and see why a job with Ryder is what you’ve been looking for.

**Essential Functions**

+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction

+ Coordinate with the rental department to ensure maximum utilization without compromising lease customers

+ Partner with Sales staff on customer calls for new business and increased customer satisfaction

+ Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead

+ Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction

+ Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

**Additional Responsibilities**

+ Relocation within the business unit at the conclusion of the training program is required

+ Performs other duties as assigned.

**Skills and Abilities**

+ Detail oriented with excellent follow-up practices

+ Strong verbal and written communication skills

+ Instills commitment to organizational goals

+ Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work

+ Flexibility to operate and self-driven to excel in a fast-paced environment

+ Strong mechanical skills

+ Effective interpersonal skillsExcellent influencing skills

+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

+ Ability to work independently and as a member of a team

**Qualifications**

+ Bachelor's degree required Related field

+ Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred

+ Five (5) years or more Prior leadership experience preferred

**Travel:**

**DOT Regulated:** None

\#LI-post

\#INDexempt

\#FB

**Job Category:** Operations and Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

\#wd

Linden, New Jersey

At Ryder, we understand what makes a good career great.

  • Working with smart people you can count on
  • Having the ability to contribute your vision to a larger mission
  • Working together to overcome challenges and define new solutions
  • …and doing it all at a place that encourages you to be your best.

At Ryder, we give you the power to get things done. Because a great career doesn’t just make you feel good today, it inspires you to excel tomorrow.

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