Duluth, Georgia

Product Line Manager - Dedicated Contract Carriage (Supply Chain) (**Job Number:** 2115094 )

**Position Summary:**

The Product Line Manager is responsible for leading execution standardization at the Product Line level. The Product Line Manager will work with the Area Operations team to drive process discipline, operating standardization and service consistency across the product enterprise. The Product Line manager is expected to improve operational excellence and deliver results to Penske customers in order to maintain and grow our business.

A primary responsibility of the Product Line Manager-DCC is to translate the strategic vision for the Dedicated Contract Carriage product line into the activities of the broader operational team including product go-to-market strategy, product offerings and growth and profit objectives. The Product Line Manager will participate in all stages of our operational process starting with the presales stage by evaluating and analyzing all bid packages, to the implementation stage by taking an ownership role in the pricing process, management role in the start-up process and an auditor role in monitoring existing business. Additionally the Product Line Manager will be expected to assist in training and developing product competencies within their assigned geographic area.

The primary location for this position will be Bedford,TX. Position will require about 50 to 70% travel.

Qualified candidates must have prior experience with carrier management.

**Major Responsibilities:**

Marketing & Presales

- Collaborate with key stakeholders to create competitive intelligence and marketing collateral. Ensure intelligence material is reflective of current market conditions and achieve the competitive edge by creating marketing and sales materials such as presentations and contract documents that reflect product line offerings.

- Own and continuously leverage the prospect data collection effort for your area by utilizing the prospect data collection template and leveraging the CRM data prospect database to achieve a pipeline of prospective customers. Ensures that the prospect's portfolio is a thorough reflection of the opportunity so that the operations team has the tools needed to make a go/no-go decision.

Deals & Implementation Process

- Own costing, pricing and contract process for prospective and existing opportunities while collaborating with key stakeholders in finance to ensure financial factors are accurate.

- Manage the start-up process through implementation by interfacing with IT, training drivers, warehouse workers, and operations staff on systems and processes, and establishes the billing process.

- Effectively manage and monitor the sourcing, billing and payroll process by collaborating with process owners by ensuring service levels are high.

- Engage operational stakeholders and key members of the product team to drive process discipline, operating standardization and service consistency across the product enterprise.

Customer Management

- Develop and manage customer tools that allows for a productive relationship with the customer, including the creation of customer portals, defining and communicating metrics and training the customer on how to use the tools.

- Conduct business reviews on an on-going basis to ensure the quality of service and product are high in order to achieve effective customer satisfaction levels.

- Grow the product line business in the area by taking the necessary actions to seek opportunities from existing and new customers.

- Ensure high levels of customer service are achieved through an improved operational process model.

- A Bachelor's degree in Operations Management, Logistics, Distribution, Finance, Business Administration

- Candidates must have at least 2 years of experience with carrier management, preferably managing process for cost savings.

- 2 years of analyzing data, finding market trends, and building a strategy to improve the position of a company

- Maintains a thorough knowledge of emerging technical and regulatory issues that could improve drive cost improvement and help improve profit margins

- Bilingual Communication (Spanish) preferred

- Regular, predictable, full attendance is an essential function of the job

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

**Physical Requirements:**

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

**About Penske Logistics**

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

**Work Locations** :

3700 Crestwood Parkway

3700 Crestwood Parkway Suite 850

Duluth, GA 30096

**Primary Location** : United States-Georgia-Duluth

**Job** : Logistics/Supply Chain

**Penske (Oracle) Job Name:** : PL.Product Line Manager

**Req ID:** 2115094

Duluth, Georgia

Founded in 1969, Penske Transportation Solutions is an $8 billion transportation and logistics industry leader that employs more than 36,000 associates at more than 1,100 locations worldwide. Whether it’s truck leasing, truck rental or logistics services, we have our customers’ backs. Penske Truck Leasing operates and maintains more than 326,000 vehicles, and provides full-service truck leasing, commercial and consumer truck rentals, and truck maintenance programs for commercial fleets large and small. Penske Logistics provides supply chain management and logistics services to leading companies around the world. Simply put, Penske moves lives and businesses forward.


Here, we support our country’s servicemen and women by offering a military discount on truck rentals at more than 2,400 convenient locations. But, it doesn’t stop there. We realize America’s veterans possess the unique skills and strong work ethic that lead to success. That’s why we make it our mission to hire thousands of veterans for the amazing career opportunities we offer. Consider a career with us. We’re always looking for veterans, like you, to join our team in a variety of roles, including as diesel technicians where you’ll use today’s cutting-edge technologies to take care of our customers – from individual consumers to some of the world’s leading companies. That’s not all. You could also join our team as a professional truck driver, fleet maintenance supervisor, operations management, as well as in logistics and supply chain operations. We’re proud of our commitment to hiring veterans and active Guard and Reserve personnel, and have received numerous awards for our support. Apply today at https://penske.jobs/veterans/

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