Tempe, Arizona

With operations in 35+ nations and ~ 27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring (http://www.cslbehring.com) is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma (http://www.cslplasma.com/careers) , one of the world's largest collectors of human plasma, which is used to create CSL’s therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

**Job Description Summary**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

**Job Description**

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and answer callers question or transfer call to appropriate staff member.

5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

6 Alerts Group Leader or Supervisor of donor flow issues.

7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

10 Maintains confidentiality of all personnel, donor and center information.

11 May be cross-trained in other areas to meet the needs of the business.

12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

13 Perform other job-related duties as assigned.

**Education**

• High school diploma or equivalent required

**Experience**

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

**Working Conditions**

• Ability to understand, remember and apply oral and/or written instructions

• Ability to understand and follow basic instructions and guidelines

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

Worker Type:

Employee

Worker Sub Type:

Regular

R-146197

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Tempe, Arizona

A Heritage of Innovation
CSL Plasma is steeped in a tradition of innovation and excellence. We’re a wholly owned subsidiary of CSL Behring, headquartered in King of Prussia, Pennsylvania. Other facilities include a manufacturing plant in Kankakee, Illinois, and facilities in Broadmeadows, Australia, Marburg, Germany and Bern, Switzerland. The Behring name honors the scientific efforts by founder Emil von Behring, whose serum therapy was awarded the Nobel Prize in 1901.
 
CSL Plasma and CSL Behring are owned by a larger group, CSL Limited, based in Melbourne, Australia. CSL first began in 1916 by supplying vaccines for the Australian government. In 1994, CSL became a public company, listed on the Australian Stock Exchange. Since then, CSL Limited has grown rapidly to become a successful and well-respected global specialty biopharmaceutical company. CSL currently employs over 10,500 associates worldwide.
 
A Presence With Integrity
We couldn’t ask to be in a more satisfying business. And we take that satisfaction into everything we do. This means we strive to act with the utmost integrity as we take care of the plasma collected as well as our valued employees and donors. You can see how we act on our commitment in any of our US collection facilities, our corporate headquarters in Boca Raton, Florida, our logistics center in Indianapolis, Indiana, our laboratory testing facilities in Knoxville, Tennessee and all of our operations in Germany.

 

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