Minneapolis, Minnesota

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

 

Must be able to lead EACO calls and collaborate with various employees and group within Wells Fargo Technology to quickly and accurately identify an issue, create a solution, test the plan, release the solution, and keep key stakeholders updated on your progress.

  • Provide 2nd and 3rd level support for Systems and liaise with vendors and other IT personnel for problem resolution
  • Knowledge, understanding, and ability to develop and  execute the test-plan methodology
  • Ability to design, develop, and implement large scale deployments of settings, configurations, and security policies
  • Must have experience working with all levels of the organization, including senior leaders, to troubleshoot, deconstruct, and perform root cause analysis of production issues
  • Must understand managed print, File Print functionality, and proven ability to work with technicians, print vendors, and internal customers to resolve production issues quickly and accurately 


Required Qualifications

  • 5+ years of systems analysis experience, systems programming experience or combination of both



Desired Qualifications

  • Knowledge of design methodology, Infrastructure operations support or engineering
  • 2+ years of experience with Agile, Kanban, or Lean methodology
  • Cisco Certified Network Administrator (CCNA)



Other Desired Qualifications
  • Certified Associate in Python Programming (PCAP)
  • Must be available to work all US time zones (Pacific Time, Mountain Time, Central Time, and Eastern Time) to develop, test, and troubleshoot emerging print technology solutions with print vendors and manufacturers 
  • Strong verbal, written, and interpersonal communication skills to work with all levels of the organization, perform troubleshooting with customers, recognize customer concerns, deescalate customer issues, and follow through on resolution 
  • 5+ years of print administration using the following tools: Ricoh SLNX, HP Web JetAdmin, Pharos Blueprint admin, HP Security Manager
  • 2+ years of cybersecurity and vulnerability management using vulnerability remediation software, i.e., Qualys, NMAP, White Hat tools, CVE  
  • 1+ years of basic Python scripting and familiarity with general computer programming concepts like conditional execution, loops, Python programming language syntax, semantics, and the runtime environment, as well as with general coding techniques and object-oriented programming 
  • 1+ years of PowerShell scripting to develop scripts, automate printer queries, and report when the printer management tools cannot provide the desired information about the printer 
  • 2+ years network administration to perform F5 load balancing, LDAP, DNS, NTP, SNMPv3, IPv6, and Kerberos to support Active Directory authentication to troubleshoot the application layer on printers, MFPs, and servers
  • 2+ years of experience with Syslog management, particularly Splunk
  • At least one industry certification or equivalent: CompTIA Network+, Security+, Cloud+
  • 2+ years supporting cloud applications




Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

AZ-Chandler: Min: $84,000 Mid: $120,000
IA-West Des Moines: Min: $84,000 Mid: $120,000
MN-Minneapolis: Min: $84,000 Mid: $120,000
TX-DAL-Downtown Dallas: Min: $84,000 Mid: $120,000
NC-Raleigh: Min: $84,000 Mid: $120,000



Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Minneapolis, Minnesota

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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