Raleigh, North Carolina

Now offering $500 Hiring Bonus to eligible employees after 90 days!

We’re looking for Customer Experience Associates to provide a level of service our customers will tell all their friends about. As a face on the front lines of our business, you have one of the most important jobs of delivering outstanding levels of service—skills you’ll learn in our formal training program to help you excel in the role. Our customers will come back asking for you by name because you’ll have made their travel experience a breeze. Sound fun? Join our team!

What you’ll do:

  • Deliver exceptional customer service and promote our products and services
  • Provide superior, friendly, engaging, and efficient customer service
  • Partner with local managers to create new ways to enhance the customer experience

What we’re looking for:

  • Passion for providing an A+ customer experience: someone who goes the extra mile and pays attention to every detail, with experience performing a variety of customer-facing functions
  • Excellent organization and time management skills, with a track record of influencing performance and championing change in a fast-paced retail environment
  • Self-motivated individual capable of having powerful conversations with the ability to build trusting relationships
  • Professionalism, enthusiasm, and outstanding English oral and written communication skills with customers, co-workers and management. Candidates fluent in additional languages are encouraged to apply. 
  • High School Diploma (or equivalent)
  • Valid Driver’s License
  • Basic computer skills (typing, data entry)


Perks you’ll get:

  • Eligible to elect voluntary benefits including: Group Legal, Identity Theft, and Accident Insurance
  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • 401(k) Retirement Plan with company matched contributions (restrictions apply)
  • Training to learn the business and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more.
  • Community involvement opportunities


Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 


The fine print:


Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.


This role requires the ability to lift up to 45 pounds, stand for long periods of time, and enter and exit vehicles. Depending on the facility, employees may work outdoors in a covered garage. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.


Raleigh, North Carolina

Here at Avis Budget Group, we’re as passionate about getting things right for our employees as we are for our customers. And that’s saying a lot. We understand that personal aspirations matter. So, wherever you want to go in your career, you’ll find the right route here.

With 11,000 rental locations across over 180 countries and world-famous brands including Avis, Budget and Zipcar – joining our team can take you further than you could imagine.

Whether it's a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world's leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs.

Want to join us? Discover more of the moments that matter in a career with us.




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