Raleigh, North Carolina

Now offering $500 Hiring Bonus to eligible employees after 90 days!

Pay Rate: $11.50

We don't just rent cars. We're changing the way people move. Across our world-famous brands – Avis, Budget, Zipcar and Payless – we're leading the way for the global mobility industry. We're continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before.

We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything we do.

We are committed to helping you develop your talents and skills, supporting you every step of the way. In your first few months, you'll be given intensive training and empowered to take responsibility and deliver world-class high performing service!

If you want to GO somewhere in your career, click ‘Apply Now’ today!

Your Opportunity

As a Customer Experience Associate, you are integral to the success of our business! This position will give you the opportunity to utilize your skills to deliver outstanding levels of customer service.

As a Customer Experience ‘Superstar’, you will be required to:

  • Demonstrate effective customer service and promote our products and services
  • Provide superior, friendly, engaging, and efficient customer service
  • Partner with local managers to identify areas of opportunities to enhance the customer experience
  • Be accountable for deliver an exceptional customer experience

Role Requirements

To be successful in this position you will have:

  • A proven ability to influence performance in a fast-paced retail, hospitality or contact center environment
  • A minimum of one year of sales or customer experience in a high volume or service oriented environment
  • Passion for customer service and attention to detail - Goes the extra mile
  • 100% customer focus, with proven experience within a customer facing environment
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
  • Demonstrates professionalism and interpersonal skills
  • Proven experience of working well within a team
  • The courage to have powerful conversations and natural ability to build trusting relationships and champion change
  • An organized, driven and self-motivated behaviors
  • An ability to perform variety of customer facing functions
  • Work flexible shifts including nights, weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • Lift up to 45 pounds
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • High School Diploma or equivalent
  • Basic Computer skills
  • A valid driver’s license 

 

Compensation & Benefits

  • Competitive pay
  • Medical, Dental, Vision & 401K
  • Full training to learn the business and enhance your professional skills
  • Great work/life balance
  • Paid vacation, car rental discounts & so much more

 

Drug screening is a part of our hiring process.”

 

Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.

Raleigh, North Carolina

Here at Avis Budget Group, we’re as passionate about getting things right for our employees as we are for our customers. And that’s saying a lot. We understand that personal aspirations matter. So, wherever you want to go in your career, you’ll find the right route here.

With 11,000 rental locations across over 180 countries and world-famous brands including Avis, Budget and Zipcar – joining our team can take you further than you could imagine.

Whether it's a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world's leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs.

Want to join us? Discover more of the moments that matter in a career with us.

 

 

 

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