Pudong,

Company Overview and Values

Why work at Entegris?Lead. Inspire. Innovate. Define Your Future.Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

Entegris is a values-driven culture and our employees rally around our core PACE values: People Accountability

Creativity Excellence
The Role

Entegris is seeking a Customer Quality Engineer to implement quality assurance program to ensure quality production of products consistent with established standards. This position is located at the Entegris Shanghai China.
In this role you will

The Customer Quality Engineering (CQE) role is dynamic and cross-functional. CQE's interact at multiple levels and with multiple contact points within the Customer, Entegris and Supplier organizations. This role is high impact, high output and high visibility that requires a calm-assertive demeanor and capability to manage multiple ever-changing priorities. Within this role, the PACE value competencies are regularly required for success: Engage as guided with customers, sales teams and factory/product/supply chain/quality teams

Primary Responsibilities:
  • Execute CQE responsibilities as defined by the CQE Policy documents, Entegris business processes, account specific support plan and as led by CQE management.
  • Participate in varying levels of engagement with customers and company teams on Problem Solving, Change Management, Customer's Document reviewing, VOC for NPI process managing and Internal Audits, Project Development, Product Support and Development Programs as well as many other cross-functional tasks and projects that are aligned with Entegris and Customer goals.
  • Be part of a global team that is designed to improve success of Entegris with our customers.
  • Collaborate with cross-functional teams at varying levels and varying degrees of complexity across a vast range of products, regions and companies. (customers and suppliers).
  • Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values)
  • Provide support for various documentation expectations such as business process documents, item tracking, performance reporting and continuous improvement project management.
  • Document Customer Complaints and work to identify the root cause and implement corrective action to prevent reoccurrence based on the data provided by all internal functions/organizations and through support of direct customer interactions.
Traits we believe make a strong candidate
  • Bachelor degree in Chemical, Mechanical or Electric/Electronic Engineering; or related technical field preferred.
  • Experience in an engineering role in the areas of quality, process, equipment or materials within the semiconductor industry. Areas of interest include PVD/ CVD, CMP, Photo, Etch, Implant, BCD and Liquid/Air/Gas Filtration & Purification.
  • Experience managing issues and projects between internal stakeholders and customers with experience in escalation management and project management focused on closing gaps between company capabilities and customer needs.
  • Experience with applicable quality tools such as pareto, FMEA's, SPC/SQC, histograms, trend analysis, process mapping, design of experiments, cause and effect diagrams, 8D problem solving methodology
  • Experience working from home and remotely collaborating with colleagues, customers and suppliers in virtual meetings is beneficial.
  • Ability to communicate verbally in English and Mandarin.
  • Flexibility to work non-standard hours and alternate work shifts to balance workload across a North America and Asia scope of responsibility.
  • Experience with working and communicating between North America based manufacturing facilities and Asia based support teams and customers.
Ability to travel 10% to 30% domestic and international (in the post-COVID era)
Your success will be measured by
  • CQE's performance is measured by both quantitative and qualitative means that include both Customer and Entegris KPI's that require CQE support and oversight as well as subjective interpersonal ratings from customers and internal stakeholders that are vital to the overall success of the CQE role.
Emphasis on the PACE values of People and Teamwork, Accountability, Creativity and innovation and dedication to Excellence.
What we offer:

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
  • Very Competitive total compensation plans.
  • A 401(K) plan to help you plan for your future with an impressive employer match that's all yours- no vesting!
  • Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy.
  • A progressive PTO policy that empowers our employees to take the time they need to recharge!
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Pudong,

Our organization proudly supports our Nation’s active and reserve military service members, veterans, and their families. Entegris honors the extraordinary sacrifices you have made for our country and realize that through this service, you bring a unique set of values, perspectives, and experiences with you. At Entegris, we put our values - People, Accountability, Creativity and Dedication to Excellence - at the core of how we operate as an organization. We believe what we do is as important as how we do it. We want you to be part of our dynamic culture, which champions leaders at every level of the company.

More about Entegris

Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.  Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,100 people worldwide, with roughly half employed in Asia-Pacific or Europe. With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.

We Are Hiring! 

Are you a transitioning member of the military or a military veteran who is looking for a civilian career that provides opportunities for growth and career advancement?  Entegris is currently looking for Technicians, Engineers, Supervisors, Operators and Managers.  If you are interested in a career in one of these fields, check out our current open positions to the right for more information and to apply today!

What Happens After You Apply?

Once you click ‘Apply Now’ on an Entegris job posting, you will be re-directed to fill out an application on Entegris’ career page.  In order to be considered for next steps, please complete the application on Entergis’ career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once Entegris reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win an Interview with Entegris:

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out our Resources tab for resume guidance, interview prep and more!

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