, Rhode Island

Job Description
CVS Kidney Care, a new CVS Health company, has been launched as part of the company’s portfolio of initiatives to transform health care and make a real difference in the lives of people impacted by chronic kidney disease. At CVS Kidney Care, we put the patient at the heart of everything we do. We are based on a culture of courage that rewards innovative thinking and bold action; we seek people who are ready for an entrepreneurial environment where ownership is empowered at all levels, ambiguity is actively embraced in order to accelerate innovation, and where all colleagues are committed to act as one team in service to our goals.

If you have a customer-first mindset, strong background with operational growth and P&L management and desire the opportunity to have a meaningful impact on the people we serve, CVS Kidney Care might just be the next best step in your career.

We are looking for a proven, passionate healthcare operator to join our fast-growing team as a CKD Operations Director. The CKD Operations Director will be accountable for operationalizing new products sold to payors and nephrologists that are seeking to better manage their CKD and ESRD patient populations. The CKD Operations Director will take new product concepts and be responsible for building a world-class team (including a team of clinical educators), establishing processes, working cross-functionally across the Kidney Care & CVS Health enterprise, and ensuring all critical operational components come together to bring our products to market on time and within budget. While operationalizing new products, the CKD Operations Director must consistently pressure test the best way to deliver products, from digital to telephonic to in person channels, as well as through internal and/or external partnership evaluations. Once products have launched, this individual will also be responsible for partnering across the product team to drive performance of each solution in the market and help execute operational changes as needed.

A successful candidate must have experience operating a CKD or ESRD program and be comfortable in ambiguous environments with a proven track record of success, and eager to take on multiple challenges. This individual will be responsible for managing the CKD Operations P&L as well as management of KPI’s to ensure exceptional performance. This individual must thrive on creativity and constantly seek ways to challenge the status quo. The CKD Operations Director will play a critical role in delivering product roadmaps and contributing to a portfolio of solutions that will generate significant financial returns and strategically support each of the businesses within the Kidney Care portfolio. This role will report to the Chief Operating Officer, Kidney Care Operations.

Required Qualifications
• 8+ years in healthcare and/or product development demonstrated experience with managing clinical teams.
• 8+ years progressive experience in customer focused operations with metric development and management of a P and L.
• 5+ years operating a CKD or ESRD care management program required.

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
• Registered Nurse
• Proven track record of team leadership at-scale with a focus on people development
• Demonstrated agile product development experience
• Self-starter; ability to take ownership over processes
• Strong communication and interpersonal skills
• Highly organized with the ability to manage multiple activities at once
• Excellent written and verbal communication skills
• Excellent teamwork skills and ability to collaborate in a highly matrixed environment
• Start-up experience preferred

Bachelor's degree.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

, Rhode Island

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Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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