Albany, New York

Key Responsibilities

  1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
  2. Uses escalation policies as required to keep management informed of down situations.
  3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
  4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
  5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
  6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
  7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
  8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

  • Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks 

Business Expertise

  • Has a good understanding of how the team integrates with others to achieve objectives

Leadership

  • May provide informal guidance and support to more junior team members

Problem Solving

  • Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

  • Impacts the quality of own work and its contribution to the team

Interpersonal Skills

  • Uses communication skills to regularly exchange information 

Qualifications

Education:

Associate's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Travel:

No

Relocation Eligible:

No

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Albany, New York

A global leader in the nanomanufacturing technology solutions for the electronics industry, Applied Materials is built on the strength of talented people. We offer a wide variety of job opportunities for experienced professionals and recent college students/graduates that will capitalize on your current skills while broadening your experience and engaging you in a dynamic, fast-changing industry.

Here, you will work in community to achieve a common goal and encounter exciting new challenges every day. Our company is continually evolving: implementing innovations to make semiconductors more portable, powerful, and affordable than ever before.

Employee Benefits:

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paternity Leave
  • Custom Work Station
  • Disability Insurance
  • Gym/ Wellness Reimbursement
  • Health Savings Account (HSA)
  • Maternity Leave
  • Paid Time Off
  • Sick Leave
  • On Site Gym/ Fitness Classes, Clinic (Site Dependent) 

What Happens After I Apply?

Once you click ‘Apply Now’ on an Applied Materials job posting, you will either be re-directed to fill out an application on Applied Materials' career page or be given a confirmation of submission.  If you get redirected, please complete the application on the career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once Applied Materials reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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