Warsaw,

Join a team recognized for leadership, innovation and diversity

The future is what you make it. By joining Honeywell, you become a member of our diverse team of problem solvers, innovators, dreamers, and doers who create the things that shape our future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. 

Are you ready to help us shape the future? 

Honeywell Building Technology – Security is seeking Field Service Engineer II In Poland, preferably in Warsaw for our Europe Region. 

Summary 

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will be responsible for providing post-sales service and support to our Dealer, Partner Channels and End-User Customers. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. Maintain high level knowledge of Honeywell’s HBT systems hardware and software platforms. You will act as an escalation point for Service Engineers, Technical Support, and other stakeholders. Support other engineers in troubleshooting. 

Key Responsibilities 

  • Technical Support for all in country customers
  • Validate customer request
  • Educate customer and field technicians
  • Write documentation used by field technicians
  • Ensure Right and Fast Delivery
  • Proactively recommends potential quality and efficiency improvement within service team
  • Complies with Corporate, Local, Health, Safety and Environmental regulations

Must Have 

  • Minimum 3 years of experience in Building technology systems (BMS, Fire, Security)
  • English, Polish language fluency
  • Previous customer service experience
  • Previous technical/installation experience
  • English and Polish language fluency 

We Value 

  • Bachelor’s degree in Technical field (mechanical, electrical, electronics, automation)
  • Knowledge in Microsoft Server, Windows applications, and Active Directory management
  • Strong knowledge In Networking, Windows and SQL Server
  • Good organizational, written, and oral communication
  • Good presentation skills
  • Ability to work independently 

Travel Requirements: 50% minimum

Additional Information

  • JOB ID: HRD136031
  • Category: Customer Experience
  • Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02672,Poland
  • Nonexempt
Engineering (GLOBAL)

Warsaw,

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

Similar jobs