Mechanical Supervisor - Data Centre Solutions - Dublin

Job ID




Service line

GWS Segment

Role type


Areas of Interest



Dublin - Dublin - Ireland

Job Description

Job Title Data Centre Technical Supervisor Mechanical (TSM)

Business Unit: Microsoft BU

Based: Microsoft DUB Campus Data Centre - Grange Castle, Dublin

Responsible for: DUB 9/10/12 CBRE contracts on the Dublin Campus


We are looking for a Technical Supervisor to be the Mechanical system technical operations expert for the Data Centre buildings within the Dublin Campus. The Technical Supervisor Mechanical (TSM) will have overall responsibility for all mechanical engineering aspects including staff development, mechanical processes & procedures for the Data Centre. The Technical Supervisor Mechanical (TSM) will report to the Technical Manager (TM) but will work very closely with the operations team Technical supervisor in Electrical (TSE), Technical Planning Supervisor and the CE Day Supervisor for the designated buildings.

Summarised below are the main tasks that we anticipate would fall within the remit of this position.

Responsibilities include:

• Serve as a technical/consultative resource for the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical mechanical systems.

• Hands-on troubleshooting, repair, and maintenance of the Mechanical systems.

• Develop a good working relationship with all members of CBRE staff and the Client representatives - Be the main point of contact for the Clients Mechanical Engineer (ME)

• Peer review and keep up to all site mechanical and controls procedures including EOPs, SOPs, MOPs, O&M, and AP's when required or as scheduled by the procedure specialist. Develop site procedures while keeping all documentation consistent with current client standards.

• Review all submitted vendor documentation (method statements & risk assessments) relating to mechanical/controls systems prior to any works starting on site via Share point approval workflow process. Workflows are assigned by sub-contractor specialist for review/approval.

• Review all vendor submitted service reports (Emergency, break fix & Maintenance reports) and ensure all outstanding or highlighted items on these reports are followed up

with & closed out. Review meetings to be held between TSE, TSM, Technical Planning supervisor & Sub Contractor specialist.

• Carry out QA on all vendor works completed on site relating to mechanical systems.

• Review equipment failures and deliver detailed root cause analysis and post-mortem reports to CBRE, Data Centre Management and global peers as required.

• Monitor & ensure all critical spares relating to the Mechanical & Data Center systems are in place - ensuring quantities, critical components and stock is accurate to what is required.

• Be the point of contact for the CBRE CE team to support Mechanical or Data Center escalation as per the site CBRE escalation procedure.

• Carry out full RCA's and post-mortem reports for any technical issues or equipment failures on site providing detailed reports to CBRE, Data Centre Management and global peers as required.

• Ensure Emergency classification & notifications are correct, accurate & up to date for Mechanical systems. Work alongside the TSE to ensure consistency & quality of information.

• Drive campus wide energy efficiency through Energy saving innovations, extra works & projects. All energy saving works must be recorded & updated on the master energy register as part of campus ISO50001

• As required review all subcontractor maintenance contracts to ensure vendor contractual works are technically aligned with site requirements. Attend sub-contractor review meetings & input into the vendor scorecards.

• Assist site specific mechanical systems training to the CE Team via the site CET program. Assist in the development and training of technicians and apprentices to ensure robust succession plans for the Data Centre team.

• Keep CET syllabus & curriculum up to date as the facility changes to ensure all staff are aware of new equipment or changes on site.

• Develop CET examination questions & perform CET scenario's as part of the CBRE site specific CET program. Sign off on CE staff competencies for each CET level obtained, correcting examinations & providing reports/feedback on all assessments.

• Reach out to and liaise with local and global peers to ensure compliance with client standards and best practice.

• Report health and safety breaches through the process in place on Campus (Goal, CBRE systems)

• Ensure the professional image of CBRE is always presented to clients and visitors.

• Ensure the provision of a Safe and Healthy working environment. To include the wearing of the CBRE uniform and appropriate PPE when required.

• Assist CBRE management in technical staff management, development, and appraisal within the constraints of the contract and CBRE policies.

• Assist in the recruitment of new staff by providing technical assessment or all new candidates interviewing to join CBRE CE team on site.

• Review all submitted drills and follow up on any actions - ensure quality of drills & detail is captured at all times.

Qualifications, Experience and Character:

• Good level of experience of integration products and protocol exchange software such as Modbus, BACnet etc.

• Applicants must have a thorough understanding of the Controls theory related to HVAC systems and have an understanding of advanced software structure associated with BMS controls/PC Networks.

• An excellent understanding and experience of the mechanical and control systems used in a Data Centre environment, including: Generators, Fuel Systems, Building Management Systems and Controls, Air handling units, Variable Frequency Drives (VSDs), Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).

• Strong and committed team player with excellent communication and coaching skills with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the Data Centre systems.

• Willingness to work outside of normal hours to resolve technical issues in a 24/7 industry.

• Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc.).

• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the Data Centre infrastructure.

Person Specification:

Education Have an Electrical / Mechanical qualification to trade.

Excellent general education is essential, ideally to degree standard.

Training Have an understanding of what a Data Centre environment is, and the working restrictions applicable to such environments. Must be able to demonstrate a career showing continuous personal development with at least two years' experience in production or critical environments.

Aptitudes Excellent verbal, written and interpersonal communication skills., with the ability to communicate intelligently and effectively with the client and with contractors. Numerate and computer literate. High software skills - MS Office (Excel, PowerPoint, Word).

Character Excellent motivational and influencing skills, with high levels of personal integrity. Capability to manage escalations which contain various degrees of ambiguity and either resolve or properly escalate in a timely manner, where appropriate Demeanor to manage customer expectations/escalations and shepherd customer concerns in high-pressure scenarios.

Committed to the delivery of excellent customer service. Calm manner, able to work under pressure.

Committed to the delivery of excellent customer service. Excellent organization and time management skills

A team player, able to work with CBRE and client's staff of all levels.

The ability to learn quickly and to gain maximum benefit from extensive training and development programs aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term.

Able to contribute effectively within the team, be a team player being able to work with CBRE and client's staff of all levels.

Must have a high level of energy, be self- starters, confident and stable in manner.

Self-motivated, ability to work on own initiative and able to make sound decisions when needed.

Organised, able to effectively prioritise and deliver within a dynamic and high pressure, business critical environments.

Calm manner with the ability ti work under pressure able to work under pressure, with changing ,and often conflicting, priorities to meet deadlines

Experience The successful applicant needs to be experienced not only in a technical capacity but as a Senior Team Lead (3 members or more) or as a Senior Supervisor level within a critical environment.

Experience of managing escalation and emergency issues, demonstrating good communications with client, management, team members and vendors

Please note

All details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job.

Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company.

This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the Human Resources Dept.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com .

We are in particular need of Building Maintenance Technicians and Maintenance Managers.  Folks that have current hands on experience with HVAC, refrigeration, plumbing, electrical, PLC’s, robotics, conveyor systems, carpentry, automation, controls and/or general maintenance.  And we need Managers that can direct these employees.  

We have job openings in many locations here in the US.  We offer a competitive salary and benefits including some matching 401K, vacation, etc.  All our jobs are full-time and permanent.