Santa Clara, California

Key Responsibilities

  1. Develop new procedures and Best Known Methods (BKMs) to service new products.  Contribute to the FMECA process.  
  2. Participate in or own first chamber Build & Test in Apps lab.  Solve issues, or work with Engineering to address issues identified.    Work with Manufacturing to develop procedures and participate (if required) on New Product final test
  3. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process.  Conduct or facilitate Failure Analysis (FA) if needed
  4. Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
  5. Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
  6. Collect process and qualification data to create product Best Known Methods (BKMs)
  7. Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.  Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
  8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Santa Clara, California

A global leader in the nanomanufacturing technology solutions for the electronics industry, Applied Materials is built on the strength of talented people. We offer a wide variety of job opportunities for experienced professionals and recent college students/graduates that will capitalize on your current skills while broadening your experience and engaging you in a dynamic, fast-changing industry.

Here, you will work in community to achieve a common goal and encounter exciting new challenges every day. Our company is continually evolving: implementing innovations to make semiconductors more portable, powerful, and affordable than ever before.

 

 

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