El Segundo, California

This position will leverage advanced levels of analytics and strategic thought leadership to drive growth in AT&T Broadband and Fiber.  The priorities of this position is to help grow NPS, Net Subscribers, and EBITA.  The objectives and focus will be to help develop the insights and associated indicated actions used to form, optimize, and evolve our sales distribution model.

This position will be responsible performing program level analytics, providing insights on sales offers, promotions and pricing, developing insights on the competitive landscape, and developing a strong storyboard for insights being generated across all sales channels and markets.

The candidate will perform analysis on quantitative and qualitative data and provide insights/recommendations to stimulate action across AT&T Broadband and Fiber. This individual will be expected to work closely with planning and pricing teams, partner with channel planners and analysts to perform root cause analysis, and drive insights to local market leads to inform battleplans/playbooks.  This role uses advanced skills in the use of statistics, trend analysis, and other data analysis techniques to collect, explore, and identify the right data to be analyzed from internal and external sources to explain or solve a variety of business problems.  In addition, this candidate will be expected to work closely with CDO and the Competitive Insights team to analyze and understand hyper local competitive and marketplace dynamics impacting sales and subscriber growth.

This role can be in El Segundo, CA or Dallas, TX; other locations may be considered.

Key Roles and Responsibilities:

  • Gather, analyze, and interpret a wide variety of data, both large and small, to identify causal relationships, trigger points and ultimately make predictions on customer behavior. Projects may include analysis such as: propensity to buy, customer segmentation, market behaviors and dynamics, sales quality, media performance, offer effectiveness, price elasticity, and customer experience.
  • Quantify significance of data variances applying an array of statistical methods
  • Perform analyses using test and control concepts
  • Develop reports, charts, tables, and other visual aids in support of findings.
  • Advise business partners with regards to patterns and relationships in data to recommend business direction or outcomes.

Qualifications

Minimum:

  • Bachelor’s Degree in Business, Mathematics or Statistics
  • Experience in a sales data analyst or advanced analytics role
  • 6+ years of relevant work experience in sales analytics, strategy, customer insights, advanced analytics, big data, CX measurement, structured and unstructured data analysis.
  • Strong Excel, PPT and story-telling skills
  • Experience with Palantir, Python, R, Teradata, Tableau, and PowerBI
  • Excellent interpersonal skills including strong listening, written and verbal communication, with ability to clearly and professionally communicate with others
  • Ability to prioritize, organize, analyze and summarize data from multiple sources (experience with SQL preferred) with a demonstrated ability to translate into actionable recommendations.
  • Strong project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment

Experience: Typically possesses strong understanding of internal business segment or stakeholders and strong presentation skills. Typically requires 5-8 years related experience in advanced analytics, big data, relational database structures, research methods, sampling techniques, and system testing.

Supervisory: No.


Principal Functional Skills / Competencies associated with this Title:
  • Business Assessment
  • Data Analysis - Software
  • Data Architecture
  • Data Mining and Data Science
  • Data Movement Tools
  • Graphic Visualization
  • Informatics/Information Sciences
  • Programming Languages
  • Statistics and Actuarial Modeling
Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

 

Click here to view this job description in Career Intelligence.

 Job Code - 40492305


El Segundo, California

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's most reliable 4G LTE network.* We also have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to nearly 1 million hotspots globally through roaming agreements.

AT&T U-verse is TV inspired by you. It's TV the way you want it, with tons of cool features and capabilities. AT&T is the only national TV service provider to offer a 100-percent IP-based television service. It's part of our "three-screen" integration strategy to deliver services across the three screens people rely on most - the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we're focused on delivering the high-quality customer service that is our heritage.

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