New York, New York

JOB SUMMARY
Provide clear and actionable insights through data collection, analysis and reporting. Maximize the companys competitive performance and market share for both the Residential business and the small-to-medium sized business (SMB) segment. With a rigorous discipline around intelligence gathering, verification of syndicated data, and original market-level investigation, analysis and reporting. Market Intelligence teams are the companys subject matter experts of local market dynamics and of all competitors in each of the communities we serve.


MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Perform analysis and reporting to assess competitions impact on the business, identify opportunities, and evaluate key business performance indicators and business initiatives

Work closely with managers in the collection and processing of competitive data

Work collaboratively with colleagues in corporate marketing and peers in the other regions

Leverage a variety of tools including Microsoft Office suite of products, MicroStrategy and Tableau

Advance knowledge of Excel using spreadsheets, graphing, tables, calculations, and automation efficiently to process large quantities of data for reporting

Develop impactful reporting and data-driven presentations. Identify trends and fact-based and actionable insights; clearly articulate findings in written reports using charts, graphs, tables and other exhibits

Provide customer activity analyses and the impact competition may have on subscriber growth, migration trending, churn trending, etc.

Responsible for ad hoc reporting and analysis as needed which include regional goals tracking and projections

Provide administrative support, including budget and monthly forecasting, invoice processing, and assistance with inventory management and logistics (e.g. rate cards, channel lineups, and other collateral)

Perform other duties as requested


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate orally and in writing in a clear and straightforward manner
Knowledge of marketing research, data analysis, and related functions
Ability to analyze and interpret information
Ability to prioritize and organize effectively
Ability to use personal computer and software applications (i.e. word-processing programs)

Education
Bachelors degree in marketing or related field or equivalent experience

Related Work Experience Number of Years
Marketing, Telecommunication or Finance work experience 5

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of cable television industry

WORKING CONDITIONS
Office environment
MGN325 289809 289809BR

New York, New York

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

Similar jobs