Orlando, Florida

JOB SUMMARY: The Technical Specialist, DevOps Engineer is responsible for implementing and maintaining the continuous integration / continuous deployment (CI/CD) pipeline that meets Development, IT Security and Program Governance requirements. This role is also responsible for implementing the infrastructure and processes that enable monitoring and observability for the following: Infrastructure, Application and Network.


  • Collaborate effectively with leadership, technical leads and teams to develop an infrastructure and process that maximizes environment availability throughout the pipeline and ensures configuration consistency.
  • Implement, integrate and maintain tools that enable continuous monitoring in the UPT ecosystem.
  • Perform design and development duties on projects that lead to the transformation of the business to a DevOps culture.
  • Implement, integrate and maintain tools that enable the CI/CD pipeline including configuration of software for Quality Gate enforcement.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.


  • The qualified candidate will have a bachelor’s degree in Computer Science, Computer Engineering, or related technical discipline.
  • Post-graduate degrees are desired, but, not required.

EXPERIENCE: The qualified candidate will have 5+ years in software engineering or IT, with experience in Agile Development and an understanding of DevOps principles.


  • Demonstrated technical proficiency across multiple development languages, tools, and methodologies, with deep experience in DevOps, Agile Software Delivery, and Scaled Agile Framework.
  • 2+ years experience developing application dashboards utilizing the Elastic Stack
  • 2+ years experience administering multiple monitoring systems such as: Elastic Stack, Solarwinds, Consul
  • Ability to debug applications using Elastic tools and log files
  • Experience with setting up/maintaining a CI/CD pipeline
  • Experience with Windows IIS Servers a plus
  • Knowledge of Tools Desired: Atlassian Suite (Jira, Confluence), GitHub, GitLab, ServiceNow, Promethus, Grafana, SQL
  • Possess strong technical and interpersonal leadership skills, with the ability to lead and mentor a strong technical team
  • Experience with evaluating new technologies and incorporating them into existing and new processes.
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands.
  • Proven experience interacting with all levels of business and technical project stakeholders.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2021 Universal Studios. All rights reserved. EOE

Orlando, Florida

Universal Orlando Resort is a unique vacation destination that is part of the NBCUniversal Comcast family. For more than 25 years, Universal Orlando has been creating epic vacations for the entire family – incredible experiences that place guests in the heart of powerful stories and adventures. 


Universal Orlando’s three theme parks, Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay, are home to some of the world’s most exciting and innovative theme park experiences – including The Wizarding World of Harry Potter – Hogsmeade and The Wizarding World of Harry Potter – Diagon Alley. Universal Orlando’s on-site hotels are destinations unto themselves and include Loews Portofino Bay Hotel, the Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, and Universal’s Aventura Hotel. Its entertainment complex, Universal CityWalk, offers immersive dining and entertainment for every member of the family.

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