Charlotte, North Carolina

Company Description:

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment as well as certified service and maintenance. We have an excellent opportunity for a Field Superintendent in the following markets: Charlotte, NC, Greensboro, NC, Raleigh, NC, Columbia, SC OR Richmond, VA.
Job Description:

The Field Superintendent coordinates district installation activities to ensure customer expectations are exceeded on assigned projects.


Serve as resource for sales representatives when quoting installation pricing and scheduling.

This position will be responsible for assuring that all Rite-Hite product is properly applied and are installed according to Rite Hite specifications. This will necessitate a close relationship to the corporate applications department as well as day to day contact with the sales organization to ensure that Rite-Hite products perform appropriately.

Visits job sites as necessary pre-sale to ensure all issues that need to be taken into account when quoting are considered.

Reviews all orders to determine which are projects.

Coordinates all projects with Sales Rep, TTL, and CSR, as well as subcontractors.

Coordinate and perform job site checks as needed.

Attend project startup meetings, ensuring good communication with all parties and fostering good relationships with customers, contractors, and other parties on the job.

Maintain the district's electronic installation schedule.

Coordinate all district installations with customers and subcontractors. This includes off loading of product, necessary equipment, and resolving any unforeseen issues that arise during the project.

Monitor subcontractor performance on projects, including quality of work, compliance with safety standards, compliance with Arbon customer service standards, and meeting deadlines, per AQBP.

Perform cost control activities including review of subcontractor invoices.

Maintain up to date product knowledge of all Rite-Hite products and common allied products.

Working with Service Manager, Field Service Technicians, and Safety Coordinator, support a safe and healthy workplace for Arbon employees and subcontractors. This includes modelling safe behaviors and safety policies, supporting safety training programs, conducting safety audits of Technicians and subcontractors, and monitoring safety on job sites.

Other duties as assigned.


Coordination of all installation projects, ensuring quality of work and timely completion while containing costs and exceeding customer expectations.

Foster good communication and relationships among customers, contractors, subcontractors, Technicians, and Sales Reps.
Required Experience:

Rite-Hite sells the best, and we hire the best. Successful candidates will have an associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Experience with or ability to learn to reading blue prints is very helpful. In addition, you must possess excellent communication, interpersonal and organizational skills, be skilled at building productive business relationships, and have a good mechanical aptitude is helpful.
We Offer:

We provide our Sales Force with everything needed for success. This includes the leading product lines in the industry, a certified service organization, award-winning marketing, excellent initial and ongoing training. You will receive a very competitive base salary. We also provide a comprehensive benefits program (medical, dental, vision, life, and disability coverage) and excellent retirement program that includes 401(k) with company match and profit sharing.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Charlotte, North Carolina

Rite-Hite is the world leader in the manufacture, sale, and service of loading dock equipment, industrial doors, safety barriers, HVLS fans, industrial curtain walls, and more - all designed to improve safety, security, productivity, energy savings, and environmental control.




Rite-Hite first rose to prominence as a manufacturer of loading dock equipment, including dock levelers and vehicle restraint systems. An early leader in loading dock safety, Rite-Hite introduced its groundbreaking DOK-LOK® trailer restraint in 1980. The proprietary design of the DOK-LOK, which provides protection against several types of trailer separation, quickly became the industry standard and continues to be the preferred option at the majority of installations worldwide.


In 1991, Rite-Hite acquired Frommelt Industries, significantly broadening its offering to include industrial power doors, cold storage doors, impact doors, dock seals and shelters, and a full complement of aftermarket products.


Rite-Hite’s longstanding reputation for safety, quality and innovation has expanded through the constant introduction of unique new products. Examples include the SAFE-T-LIP® hydraulic dock leveler; the Global Wheel-Lok™ wheel restraint; the FasTrax® high speed door; and the Eclipse™ loading dock seal.


Our Values

We exist through the consent of our customers.

We value and respect each individual employee as a primary asset.

We strive for truly great versus merely good performance.

We will be guided by honesty in deed, word and relationship.

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