Kapolei, Hawaii

Job Summary:

This front line leader will be responsible and accountable for leading and managing a team of facilities cast members at Aulani, A Disney Resort & Spa.

This position requires a team player with exceptional leadership skills and a strong bias for action. We are looking for an inspirational leader who will bring strong managerial, customer service and interpersonal skills to the role. This salaried leader will manage a team of hourly cast members (Electricians, kitchen mechanics, HVAC technicians, plumbers, facility support crafts workers and generalists) in the day-to-day operations at Aulani, A Disney Resort & Spa.

Responsibilities:

Supervise the engineering employees; responsible for interviewing, scheduling, training, development, coaching and counseling. Provide open and clear communication. Provide recommendations and conduct performance reviews. Resolve issues and recommend disciplinary action as appropriate.

Implement and schedule all property and equipment PM programs in compliance with Disney standards and local, state, and national codes and regulations to ensure safety, guest and cast member satisfaction, to protect the assets and to maintain the resort in first class condition.

Daily Functions:
  • Lead a team of hourly cast members by coaching, mentoring, motivating, empowering, removing obstacles and holding individuals accountable to overall job performance and adhering to all company policies and procedures
  • Oversee the maintenance engineering team performing daily preventative and corrective maintenance throughout the resort
  • Make productive and positive contributions to safety, service and departmental performance
  • Provide technical oversight and direction for the troubleshooting, repair, refurbishment, and show quality of the Aulani, A Disney Resort and Spa facilities assets
  • Develop a high level of teamwork and cooperation among various departments and with all leaders while managing safety, regulatory compliance and productivity

Basic Qualifications:
  • Minimum of 5 years management experience in a maintenance environment and a minimum of 3 years within a hotel maintenance environment
  • Experience in facilities and/or kitchen maintenance. Demonstrated knowledge and understanding of electrical and mechanical systems.
  • Demonstrated ability to manage performance and hold team members accountable
  • Strong partnering, coaching and mentoring skills
  • Strong interpersonal, organizational and time management skills
  • Strong written and verbal communication skills; ability to communicate effectively within all levels of the organization, both verbally and in writing
  • Demonstrated ability as a team leader
  • Organized and systematic approach to problem solving
  • Proven decision-maker with the ability to handle multiple tasks while under time constraints
  • Ability to develop management reports, accurately report information, and deliver projects on time and use various office (MS Word, Excel and Outlook) and accounting programs
  • Strong customer satisfaction focus/perspective
  • Experience in project process, development, and implementation
  • Experience in financial management. Assist in creation and adhere to annual budget for department
  • The successful candidate must be willing to work evenings, holidays, weekends, and various shifts, as needed
Preferred Qualifications:

Knowledge of HotSOS or comparable software
Required Education

Two year Technical Degree or equivalent experience in the facilities, mechanical, and electrical fields

KEYWORDS #DPEP_Media

Preferred Education

BA/BS degree in an engineering or technical discipline

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O'ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai'i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai'i to life, while upholding Disney's renowned service and enchanting entertainment offerings.
About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business segment we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Kapolei, Hawaii

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

 From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success… The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of!

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

 

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