Madison, Wisconsin

Deliver business value through Right and Fast partnership

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell is not just about developing cool things. That is why all of our employees enjoy access to dynamic career opportunities across different fields and industries. 

Are you ready to help us make the future?

Achieves successful on-site servicing and repair of complex equipment and systems without direct supervision throughout Southeast Wisconsin. You will participate in continuous improvement initiatives in the field to quickly fix administrative difficulties relating to delivery of service. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will deliver and participate in training sessions for fellow technicians. You will work with sales and local management to help deliver accurate quotes to customers. You will assist in the management of service contracts for key accounts.

Key Responsibilities

  • Perform preventative maintenance on equipment
  • Perform repair work on demand
  • Provide internal and external customer support
  • Adhere to administrative processes
  • Ability to work non-standard hours.


  • High School Diploma/ GED.
  • 3+ years of field experience with commercial building automation or fire alarm systems. 
  • 2+ years of experience programming fire panels and performing inspections.
  • Valid driver’s license.


  • NICET Certification
  • IT networking and operating systems experience
  • MS Office experience
  • Previous field technician experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Associate/ Bachelor’s degree or technical/professional certificate

Additional Information

  • JOB ID: HRD133551
  • Category: Customer Experience
  • Location: 37 Kessel Court,Suite 10,Madison,Wisconsin,53711,United States
  • Nonexempt
  • Due to US export control laws, must be a US citizen, permanent resident or have protected status.
Customer Experience (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Madison, Wisconsin

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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