Cincinnati, Ohio

Job Description
This is an exciting opportunity to join the Enterprise Learning, Development, & Performance Team as a Training Delivery Consultant supporting PBM and Omnicare. In this role, you will lead virtual class facilitation, supporting both learner and client groups. You will be a key partner to the PBM/Omnicare Training Delivery teams (up to Director level) in delivery strategy, train the trainer implementation, and onboarding activities for newly hired trainers. Throughout the year, there may be minimal need for travel and opportunities to assist in curriculum development.
1. Facilitate classes and additional training of clients, 50%
2. Conduct train-the-trainer sessions for internal and external trainers, complete onboarding and development activities for new training coordinators, and conduct training reservist workshops with leadership oversight, 25%
3. Conduct performance consulting exercises in partnership stakeholders to continuously scan the business landscape for gaps and opportunities. 10%
4. LMS administration – scheduling, reporting and course management,10%
5. Participate in special projects 5%

• Drives completion of organizational wide onboarding and training required of all employees
• Facilitates classroom training to build employee knowledge, skills and abilities. This includes but is not limited to: new hire orientation, new employee position-based training, and ongoing training for existing employees
• Coaches and develops subject matter experts; assists with on the job training needs
• Manages the learning environment (classroom and on the job) independently to ensure a quality learning experience
• Consults with Managers and subject matter experts on the appropriate job training methods to support classroom training
• Collaborates with internal stakeholders such as Operations, IT, and Quality to ensure training materials and curriculum are up-to-date, compliant, and accurate
• Develops and implements a variety of classroom management processes, including but not limited to, scheduling, training evaluation and follow-up
• Uses evaluation tools to measure training effectiveness and provides feedback to learners and managers
• Partners with Corporate Training & Development and internal stakeholders to constantly evaluate training methods and make ongoing improvements. Regularly participates in activities designed to improve business performance and effectiveness
• Uses appropriate instructional design processes and tools to create effective classroom and on the job training curriculum and supporting materials (depending on the business platform the role supports)

Required Qualifications
• 2+ years experience in a training role (preferably within a healthcare or call center environment)
• Ability to work a flexible work schedule and travel to accommodate business needs

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
• Demonstrated presentation and training skills in a classroom environment
• Bachelor’s degree or the equivalent work experience
• Strong critical thinking skills and demonstrated success working independently
• Strong Microsoft Office skills
• Excellent oral and written communication skills
• Proven understanding and application of adult learning practices
• Demonstrated ability to collaborate with others

Preferred: Bachelors Degree
Preferred: Other Certificates or Licenses: industry related certifications in Curriculum Design , Training, etc.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Cincinnati, Ohio

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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