Depew, New York

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Depew, New York office.

This CCO Initiatives team member focused on Reviews and Control Design will be responsible for completing project-based work encompassing the responsibilities of the "CCO Initiatives, Control Design, and Remediations" team above.

This role will require the holder to interface with a diverse group of senior stakeholders involved or affected by CCO initiatives, special projects, risk reviews, and remediations. Stakeholders may include senior management, risk and control owners, US COOs, US Transformation Office, and regulators. The holder will be expected to provide specialist Risk and Control knowledge , guidance, and insights related to control design, conduct thoughtful first line risk reviews, deliver key strategic priorities for the Chief Control Office and US Bank, and promote desired behaviors and a positive risk culture.

In addition, holder will be expected to be intellectually curious and well-versed in key, high-impact topics and project areas to the Bank, such as automation.

Impact on the Business
  • Make the Bank safer through quality risk review and special project work on control-related matters for DBS and Functions, guided by subject matter expertise in non-financial risk management
  • Identify and proactively manage current and emerging risks related to changes to services, processes and systems, across all functions, delivered by or impacting US COO and related functions
  • Mitigate future and emerging risks to the Bank's operational processes and systems by identifying the need for intervention and working with the CoEs to define projects and ensure the provision of suitable control expertise
  • Thoughtfully design controls to be preventative, automated, and sustainable, making the Bank simpler, leaner, and more efficient
Customers / Stakeholders
  • Develop strong advisory relationship on risk and control matters with Risk and Control owners and occasionally with Function and Area COOs
  • Manage senior stakeholders at all GCB levels across DBS and Functions to drive strategic priorities and objectives
Leadership & Teamwork
  • Assess, design, and execute the right projects needed to effectively manage non-financial risk and build the capabilities needed
  • Make considered decisions that protect and enhance HSBC values, reputation and business
Major Challenges

You will be challenged:
  • By significantly heightened Board and Executive focus on risk management
  • By working with the increasing expectations of the Group's lead regulators in US
  • To strike the correct balance between controls management and commerciality, while holding stakeholders to account
  • To cultivate a positive controls culture across the US leadership teams and throughout the organization
  • To be aware of and well-versed in key, high-impact topics and project areas to the Bank, such as automation
Role Context
  • Direct reporting into US CCO Initiatives Lead
  • Not subject to close supervision
  • Close working relationship with senior stakeholders across US Functions and DBS
You will need to perform a proactive, collaborative role across all US Functions, Global DBS, and externally to ensure ongoing management of an operationally excellent organization whilst being a subject matter expert in Risk Management with a comprehensive understanding of the Regulatory environment and emerging risk and regulatory issues.

The Group has adopted a risk management and internal control structure, referred to as the Non-Financial Risk Management Framework and has designed the Three Lines of Defense to ensure it achieves its commercial aims while meeting regulatory and legal requirements and its responsibilities to shareholders, customers and staff. All staff must familiarize themselves and always adhere with the roles and supporting responsibilities they play in the Three Lines of Defense model.


Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions

  • 7+ years of financial industry / consulting experience preferred, with experience working on project-based teams; international experience preferred
  • Experience across Operations, Risk Management, and / or Audit roles requiring management of diverse risk types, including but not limited to operational, regulatory, market, traded, and credit risk
  • Ability to interface with senior management and regulators on a variety of risk-management-related topics, building and shaping narratives
  • Ability to navigate the HSBC matrix and manage stakeholders across levels to improve NFR management
  • Detail-oriented and able to work independently and distil complex, ambiguous information to create insights for leaders
  • Ability to quickly analyse a status quo and identify opportunities for continuous improvement or process re-engineering
  • Intellectually curious and and well-versed in key, high-impact topics and project areas to the Bank, such as automation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Depew, New York

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