Hsinchu,

Applied Materials FabVantage

Applied Materials’ FabVantage Consulting Group was established specifically to help Semiconductor Manufacturing customers resolve their most difficult challenges. Part of the company’s Applied Global Services (AGS) business, FabVantage consulting combines the skill and knowledge of seasoned fab experts with state-of-the-art modeling and analysis tools, and with Applied’s deep systems and technology, roots to resolve a Fab’s yield, productivity, process control, and cost issues.

Description

FabVantage Engineering Consultant/Solution Architect for Taiwan is responsible for developing the strategic customer engagement plan with Sales and Field Service Managers (FSO) to penetrate new service opportunities or upsell/retain existing service contracts. The position requires Semiconductor Manufacturing business knowledge as well as general process knowledge (Etch, CVD, ALD, PVD, CMP, Implant, RTP, Epi…etc.) in order to jointly work with FabVantage consultant technical team.  

FabVantage Solution Architect is a key role with the responsibility to align the FabVantage project priority with Sales, Business Development (BD), Service Business (SBU) and FSO.

Key Responsibilities

  • Establish FabVantage project priority by aligning with Sales, BD, SBU and FSO 
  • Determine FabVantage technical value and business revenue pull-through bridge
  • Co-work with Taiwan Sales/ Field Service Managers to penetrate, retain or upgrade service agreement 
  • Work with Sales to develop a strategy to position Equipment (WFE) business as well as Service Agreement business
  • Team with FabVantage consulting/ MPE team to guide business decisions during project execution. Assist with customer presentations to provide a clear message to the customer.
  • Align Taiwan FV activities and strategies with global US HQ counterparts, to communicate overall strategy and justification of FV consulting project needs
  • Delivers revenue booking and tool count targets and actuals quarterly and annually. Forecasts projects and resources required.
  • Engages customers and builds long-term, trusting relationships in order to be able to influence customer’s business decisions.
  • Able to successfully engage with customer’s Fab Directors and above and have an influence on them.
  • Ability to identify customer needs and develop/ implement FabVantage strategies to address.
  • Communicates and presents the customer’s needs to headquarters.
  • Represents Applied Materials’ interests in customer meetings. Conducts follow-up meetings as needed to assist in starting or closing an engagement 
  • Acts as a FabVantage team member to engage with counterparts from other functional areas as needed to support the FV projects
  • Supports team’s and individual’s development plan to optimize FabVantage capabilities 
  • Interprets and anticipates internal and external business challenges and recommends best practices on the process, product, or service improvements.
  • Solves complex/unique problems that have a broad impact on the business; takes a broad perspective to identify innovative solutions.

Functional Knowledge

  • Self-motivated starter to keep running each business, project, and decision cadence
  • Strong English and logical communication
  • Accountability on any decision process, as well as communication
  • Semiconductor process and equipment knowledge. Process, integration, or yield engineering background strongly preferred.
  • Some level of business experience such as Business Marketing, Business Development, or Segment Product Line Manager
  • Situational analysis on business deals:  Works with customers to thoroughly understand potential business impacts for a particular business circumstance.
  • Business acumen: understand and utilize global economic, financial, and industry data to accurately diagnose business strengths and weaknesses, identify key issues, and develop strategic plans.
  • Strategic engagement planning: develop engagement plans that are future-oriented, support business strategy, and reflect the understanding of emerging and existing opportunities and markets.
  • Effective presentation: present information to groups with the appropriate degree of formality.
  • Influencing others: persuade, convince or gain support and commitment from others for ideas, proposals, projects, directions and solutions; impact decisions within and outside Applied.
  • Coaching: provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
  • Building relationship: use appropriate interpersonal skills to develop, maintain and strengthen effective relationships with customers and internal partners to help achieve business goals.
     

Business Expertise

  • Experience in Service Sales or Consulting firm (In-tangible service product)
  • Business Management skill
  • High-level technical understanding of Etch, CVD, PVD, RTP, or Implant…

Leadership

  • Take a lead to work with Taiwan Sales/ FSO/ BD to position Service business to pull through and justify the needs to FabVantage team as well as SSC counterpart
  • Develop new service opportunity in technical area to expand existing SA: Service Agreement
  • Help customer communication in discovery phase and project periodic cadence to adjust project direction to meet with a future business goal
  • Discover new customer engagements based on FSO/ Sales service business priority as well as GFG WFE business priority

Education/ Experience

  • Bachelor's Degree or above
  • Major in Engineering, Technology, Industrial Engineering or MBA is a plus
  • 5+ Years Experience in Sales or Business role in Service (or In-tangible products)
  • 10+ years in Semiconductor Process, Equipment, Integration, or yield Engineering

Factors of Complexity (CFC)

  • Establishes trusting relationships that improve the ability to execute plans and decisions that impact immediate customer needs. Responds to immediate and short-term customer needs and continuous improvement in a timely fashion with effective diagnostics and situational problem-solving.
  • Responds to changes in customer needs and makes continuous improvements for FabVantage delivery excellence.
  • Set people, materials, time priorities and key process steps to effectively meet monthly and quarterly goals.
  • Makes decisions on when to escalate issues that can’t be solved with existing procedures and allocated resources.
  • Collaborates on identified team goals. Escalates conflicts to manager. Manages very limited risks and works under clear procedures and guidelines.
  • Communicates clarity in role accountability and makes collaboration decisions that engage team members in their roles. Works effectively in an inclusive manner in diverse teams.
  • People-oriented; willing to interact with customers and people

#Li

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

No

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Hsinchu,

A global leader in the nanomanufacturing technology solutions for the electronics industry, Applied Materials is built on the strength of talented people. We offer a wide variety of job opportunities for experienced professionals and recent college students/graduates that will capitalize on your current skills while broadening your experience and engaging you in a dynamic, fast-changing industry.

Here, you will work in community to achieve a common goal and encounter exciting new challenges every day. Our company is continually evolving: implementing innovations to make semiconductors more portable, powerful, and affordable than ever before.

 

 

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