Milwaukee, Wisconsin

STS Technical Services is hiring eCommerce Customer Service Representatives in Milwaukee, Wisconsin.

Position Overview:

  • This position will provide customer support of the pre and/or post online sales process through direct interaction with customers and dealers via phone and email to resolve issues, facilitate order placement and/or answer customer and dealer questions.
  • This position is responsible for receiving incoming contacts from our global retail customers and dealer network and providing premium customer experiences by responding to all inquiries in a professional and courteous manner.
  • Work activities include: entering customer orders, initiating returns, providing information about Harley-Davidson Parts and Accessories, General Merchandise and Licensed Products and resolving customer issues.
  • This position is also responsible for building and sustaining consumer loyalty by exceeding our customers expectations with premium service.
  • This position works within the H-D Customer Support Center (CSC) as a part of the eCommerce Customer Care team for Harley-Davidson Motor Company.
  • This position supports Harley-Davidson's continuous quality improvement efforts by identifying and communicating necessary information, common trends, and customer concerns to all relevant stakeholders.
  • Employees must be able to work rotating shifts during that time period. Hours of operations may change during the assignment.

About STS Technical Services:

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries. Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore! If you want to speak to a Recruiting Professional directly, call 1-800-359-4787. STS Technical Services is an equal opportunity employer. #ZR

Milwaukee, Wisconsin

About STS Aviation Group
STS Aviation Group was founded in 1986, and over the past three decades, the company has grown to become a global powerhouse in the aerospace industry. With headquarters in Jensen Beach, Florida and offices around the world, our company provides a growing range of solutions to the global aviation industry. These solutions include component sales and distribution, workforce management, aircraft engineering services, line maintenance, and aircraft repair and modifications.
Over the years, STS Aviation Group has become widely known for its breadth of capabilities and customer-centric approach to helping airlines and aircraft operators meet their critical operational and people requirements all over the world.
To learn more about STS Aviation Group and what makes us the company with “Solutions to Keep You Flying,” browse the pages of this website or give us a call today at 1-800-800-2400.

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