Professional Advisor, College of Education and Human Services | Lindenwood University - Military Veterans

at Herc - Missouri

Saint Charles, Missouri

Job Title:  Professional Advisor, College of Education and Human Services

Division:  Academic Affairs

Evaluation Group:   Staff

FLSA Status:   Exempt

Starting Salary: $ 35,777.00 +

Reports To:   Director, Professional Advising

Positions Supervised:   N/A

Job Summary

The professional advisor is responsible for advising students in the specifics of a Lindenwood University degree, as well as providing advice on career options and continued educational studies.  

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

Assists students in their growth and development by constructing applicable educational plans consistent with their abilities and interests

Arranges schedules and recommends courses for students

Determines, based upon prerequisites and degree program requirements, the adequacy of students’ academic progression

Maintains knowledge of university policies and how student issues may affect their standing; conveys to students the implications of known performance deficiencies

Conducts student appointments to plan for the coming semester and to review/revise long-range academic program schedules

Directs students towards self-help tools and services

Monitors student schedules and keeps appropriate personnel informed of progress within planned program

Provides mentoring and direction on career options, graduate school or general university questions and issues

Refers students to institutional resources when academic, behavioral, attendance or other personal problems require intervention

Participates in the assessment process and recommends action for improvement based on data and student success and persistence

Utilizes the retention management system for student communication and early intervention

Service Excellence

Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence

Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork

Proactively contacts and is available for student advisees on a regular basis

Communication, Teamwork and Collaboration

Assists in the training/orientation of faculty regarding student advising duties and procedures

Consults regularly with faculty throughout students’ program progression

Interprets and provides rationale for institutional policies, procedures and requirements

Collaborates with admissions related to new student and advising events

Coordinates continuing enrollment efforts and student persistence with Student and Academic Support Services

Shares student cohort, risk, and retention data along with advising best practices with college faculty

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

Bachelor’s degree

Master’s degree preferred

Prior advising and/or higher education experience preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

Demonstrated ability to work effectively with individuals from diverse communities and cultures

Ability to work independently with minimal supervision

Ability to effectively preserve confidentiality and exercise discretion

Ability to quickly form rapport with both students and co-workers

Knowledge of student advising processes and applicable course catalogs

Computer literacy and proficiency with Microsoft Office Suite

Knowledge of and/or willingness to learn and use process improvement methodologies

Excellent written and verbal communication skills

Excellent customer service skills

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.  

General office setting

Occasional evening and weekend work possible

Occasional travel between St. Charles and extension sites

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to work effectively at a computer for up to eight hours daily

Ability to sit for extended periods of time

Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.