Returning Department Specialist

Job Description:


At this position you will be handling product return process and supporting the warehouse staff and other departments in a high-volume, fast-paced working environment.


  • Input accurate return information to customer’s database  

  • Analyse returned products and determine further proceedings

  • Respond to and process RMA requests, including issuing credits to customers

  • Answer and resolve inbound calls and e-mails

  • Process defective and non- conforming product

  • Follow up with vendor returns group to expedite returned product with supplier


  • You already have some experience in logistic / warehouse environment

  • You are fluent in English. Dutch or German will be a great plus.

  • You are a proficient user of MS office tools

  • Your are consistent, able to follow the procedure each time

  • You know how to work independently and take your own decisions


  • Contract for 1 year

  • Opportunity for further professional development in growing, high-tech industry

  • Fantastic working culture where you can make an impact

  • Holiday Allowance

  • Collective Health Insurance

  • Travel allowance


NL-Venlo, Netherlands (Dirk Hartogweg)

Time Type:

Full time

Job Category:

Supply Chain Services


For any great company, the biggest asset is its people. Arrow Electronics is no exception. Our global workforce of over 18,000 employees in many locations around the globe, strive each day to deliver the products and services that create value for our customers and suppliers worldwide.

Arrow is an award-winning Fortune 200 company and a global provider of electronic components and enterprise computing solutions. Arrow offers many challenging and rewarding career opportunities for motivated individuals who are driven to succeed.

At Arrow, you'll be part of a team dedicated to global growth and innovation in an industry that is changing the world. Plus, we work with state-of-the-art technologies and some of the biggest players in the industry. You have the opportunity to acquire the skills necessary for personal advancement and gain visibility through shared leadership with peers and management. At Arrow, we'll encourage you to develop your talents and discover new challenges every day.

Arrow is an Equal Opportunity Employer.

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