Hartford, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

At Empire BlueCross BlueShield, a proud member of the Anthem, Inc. family of companies, serving our communities for over 85 years.  We’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Empire’s commitment to inclusion and diversity makes us a stronger organization. Our culture is essential to attracting talent that understands and connects with our consumers. It creates spaces where different perspectives and experiences are valued; it lets us develop innovative thinking and unifies our associates behind our mission—to materially and measurably improve the whole health of all New Yorkers and make healthcare simpler.

Empire’s Whole Health proposition is committed to protecting an individual’s complete health and wellness. Our inclusivity is the foundation to serve and support our diverse New York communities.

Medicare Program Manager

Location: New York Metropolitan Area

Must reside within a commutable distance to the NYC area; will consider applicants in New York, New Jersey, and Connecticut

The Medicare Program Manager is responsible for the development and ongoing management of one or more multi-year external client facing programs with primary focus on HEDIS, risk adjustment, and overall Medicare Value Based performance.  The program manager is also responsible for provider education, engagement, data sharing, goal setting and monitoring of tangible action items relating to performance. Must be able to collaborate with all internal and external stake holders involved in managing provider relationships within the market and must be recognized as a subject matter expert. Employs high level critical thinking skills, superior interpersonal communications skills, as well as a track record of improving provider performance. 

Primary duties may include, but are not limited to:

  • Manages and coordinates the development and implementation of provider facing programs pertaining to Stars, HEDIS, and Risk Adjustment; monitors provider performance and engagement related to established metrics and key performance indicators.
  • Creates and maintains provider specific action plans to establish and monitor provider specific goals.  
  • Oversees the deployment and ensures appropriate provider understanding and engagement of Stars, HEDIS and Risk Adjustment regional and corporate initiatives with assigned providers.
  • Collaborate with internal stakeholders to deliver desired results.
  • Maintains awareness of market and industry trends.


Required Qualifications:

  • Requires a BA/BS degree; 5-7 years of external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.
  • Excellent written and verbal communication and presentation skills.
  • Experienced in PowerPoint and excel, presentation and facilitation skills.
  • Must be organized and be able to work independently.


Preferred Qualifications:

  • Graduate degree preferred.
  • Physician environment experience in the NY Metropolitan market with emphasis in quality improvement, efficiency metrics, and population health preferred.
  • Medicare/Medicaid and Managed Care experience with emphasis on Provider Network, HEDIS, and Risk Adjustment.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Hartford, Connecticut

If you are active-duty military, reserve, or a military veteran, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Anthem — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. 

Join Anthem's Military and Veteran Talent Network: https://anthemcareers.ttcportals.com/pages/military 


Anthem, Inc. is currently seeking military veterans and military spouses for a variety of open roles.  Our immediate needs include Support Technical Engineer, Lead Engineer, Developer, Systems Analyst, Network Data Specialist, and Provider Network Manager roles.  Whether you are looking to transition into an IT career or if you have experience under your belt in the Technology field, Anthem wants to have an impact on your career and professional growth by speaking with you about their career opportunities.

If you are interested in learning more, check out Anthem's current open positions to the right for more information and to apply today!

Not sure where to start?  Send RecruitMilitary Success Manager, Taylor Groves, your questions at taylor.groves@recruitmilitary.com 

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