at Duke University and Duke University Health System

Durham, North Carolina

Duke University:


Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.


Position Summary

The Continuing Resource Acquisitions (CRA) Department staff manage many of the critical aspects of the electronic resources life cycle, including e-resource trials, licensing, continuing resource orders, e-resource assessment, access verification/activation, knowledgebase maintenance, and e-resource troubleshooting. The intern will primarily participate in the project to enhance metadata in the FOLIO ERM (Electronic Resource Management) applications for Duke University Libraries. Specifically, this position will perform data creation, analysis, and input of current and historic licensing documents to maintain and augment Duke’s license structure in FOLIO, and may support implementation of FOLIO eUsage application.



  • Support the DUL Licensing Team through management and review of historic and incoming license documents for the FOLIO ERM application. This work will include:
    • Collaborating with DUL Licensing Team to develop existing metadata for records in FOLIO Licenses and Organization applications
    • Creating additional records based on physical file preparation (reviewing existing documents, some scanning of hard copies, OCR as needed), identifying missing documents, and filling gaps in historic licenses by reaching out to content providers to obtain a copy of the license agreement.
    • reports into the application
    • Documenting FOLIO ERM-related processes and workflows
  • Additional responsibilities may include:
    • Assisting with implementation of the FOLIO eUsage app, including setting up workflow for ongoing usage report loading as well as adding historic usage
    • Supporting continuing resource acquisitions activities, including reconciling and documenting title lists, reviewing and processing renewals, and researching problem titles
    • Filing physical copies of backlog of e-resource licenses
    • Participating in CRA department meetings, Technical Services division forums, and other DUL and university events, as appropriate.
  • Other duties as assigned

Supervisory Responsibilities

  • None


It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience. 



Required: Applicants must have completed a bachelor's degree and must currently be enrolled in or a recent graduate from an accredited advanced degree program.



Required:  None    


Preferred:  Strong analytical and organizational skills; excellent communication and interpersonal skills; ability to work independently and as a member of a team; detail-oriented; interest in a career in academic librarianship, particularly in acquisitions, e-resource management, collection development and assessment, or related areas.

Working Conditions

  • Normal office environment
  • Frequently works in an environment in which exposure to materials containing dust and mold is possible


These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. This description is subject to change at any time.

Hiring Rate

$17.00 per hour. The position is not eligible for University fringe benefits or moving, housing, or relocation expenses.


This internship is a temporary, part-time position available for up to 19 hours per week from August 2021 - May 2022. Hours are flexible within a M-F, 8:30-5:00 work week, but interns are expected to set and maintain a consistent schedule.


Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the William R. Perkins Library and its branches: Rubenstein Rare Book & Manuscript Library, Lilly, and Music and the library at the Duke Marine Laboratory in Beaufort.  Duke’s library holdings of 6.1 million volumes are among the largest of private universities in the United States.


Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.


Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.


Review of applications will begin immediately and will continue until the position is filled.  An electronic resume, cover letter, and list of 3 references should be submitted at: Search for requisition ID #  . Review of applications will begin immediately and will continue until the position is filled.


Applications which are missing any of the components listed above will not be reviewed.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.




Minimum Qualifications



Applicants must have completed a bachelor's degree and must currently be enrolled in or a graduate from an accredited advanced degree program.





Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Durham, North Carolina

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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