ServiceNow Solution Architect

Location: London, Manchester or EdinburghCompetitive Salary & Package (Dependent on Experience) Career Level: Consultant, Associate Manager or Manager (Dependent on Experience)

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

In our team you will learn:

+ How to provide solutions to real world problems across a variety of industries.

+ How to help transform leading organisations and communities around the world.

+ How best to develop your skills and hone your talents within an innovative technology environment

As a ServiceNow Solution Architect, you will:

+ Participation on one or more strategic accounts either in support or lead. 

+ Provide mentoring and training to peers and other colleagues in the organization. 

+ Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex 

+ Generation of product demo scripts and scenarios and maintaining demonstration environment(s) 

+ Scoping and delivering Proof of Concept/Proof of Value engagements with prospects 

+ Responding to Request for Information/Proposal documents 

+ Staying current on product developments/releases to a level required for demo and POC/POC 

+ Supporting Marketing events – user conferences, trade shows, webinars etc 

+ Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. 

+ Act as the ServiceNow subject matter expert at Executive briefings / marketing events 

We are looking for experience in the following skills:

+ Strong Pre-sales experience, ITSM experience would be advantageous (Tool or business process). 

+ Exhibits prior and current technical expertise in web technology and the ability to learn new technology. 

+ Understanding of and experience selling to enterprise IT architecture. 

+ Background in ITIL, Service Management, Asset Management, IT Management. 

Set yourself apart:

+ Mastery of the Sales process and trusted advisor for account representative 

+ Exceptional communication and presentation skills to include technical and business concepts. 

+ Experience working with or understanding of Managed Service Providers, Outsourcers, or Systems Integrators.

What’s in it for you:At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Closing Date for Applications 31/08/2021

Accenture reserves the right to close the role prior to this date should a suitable applicant be found


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.

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