Are you ready to step up to the New and take your technology expertise to the next level?Join Accenture and help transform leading organizations and communities around the world in achieving their goals faster and more efficiently. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.As part of our Accenture Microsoft Business Group (AMBG) practice, you will lead Technology Innovation to Shape World-Class Business Solutions for our Clients and deliver them at scale. There will never be a typical day and that’s why people love it here. The opportunities to make a difference within exciting Client initiatives are unlimited in the ever-changing technology landscape. You will be part of a growing network of technology experts who are highly collaborative taking on today’s biggest, most complex business challenges. We will nurture your talent in an inclusive culture that values diversity. Come grow Your Career in technology at Accenture!Microsoft ERP-CRM Architect - Manager will be part of an international team that will enable the delivery Microsoft based projects for important Products companies in Europe. The projects are usually complex transformations involving the adoptions of existing Accenture offerings complemented with custom solutions for the creation of a unique proposition based on Microsoft ecosystem.

The resource will have to be the reference point for designing and implementing effective systems to help our Clients track their customer engagement, sales, service, marketing and retention. The role implies a strong understanding of the solutioning opportunities that the Microsoft Dynamics 365 and in general the Microsoft Ecosystem offers to create distinctive capabilities. It also requires a clear view on how the portfolio of offerings available can be combined to accelerate the delivery. The resource will be working with other solution architects within the Accenture Microsoft Business Group as well as the broader Accenture to build the end to end solution. This implies strong attitude of guiding the overall effort towards a common design that he will be defining. The resource needs to have good understanding on how processes across systems will interact to ensure that each component fit together. This requires an aptitude for architecting/designing end to end solutions, defining multi team delivery approach and effort, consolidating contribution from each solution architect, articulate the end to end solution internally and externally.

Key responsibilities may include:

+ Closely work with the Accenture Account teams on individual opportunities to define the best strategy and price to win.

+ Working with various offering and industry leads to shape and implement together complex solutions to deliver value for the client.

+ Direct efforts to defining technical, operational, and user requirements, as well as plan, analyse, build, design and implement the entire CRM lifecycle

+ Working with Microsoft Dynamics AX/365 for Operations implementations in a development lead role, as well as technical and functional experience

+ and business networks, and joining professional organizations

+ As an ERP-CRM architect, you will work with implementation teams from concept to delivery, providing IT architecture expertise for successfully deploying large scale digital solutions in the enterprise, using modern digital technologies on premise and cloud

+ Lead cloud solution and scoping to generate estimates and approaches for proposals and SOWs for Clients

+ Lead detail technical assessments of current state to establish global ERP architecture by integrating solutions across functional lines

+ Define how we measure business and operations success and validate ERP system performance

+ Support clients on ERP standards and prepare them for using their ERP solution by setting training programs and redefining new roles and responsibilities

+ Compare solution alternatives across both technical and business parameters which support the definition of cost and service requirements

+ Grow your network through educational opportunities, building and maintaining your personal

+ Apply methodology, reusable assets, and previous work experience to deliver consistently high-quality work

+ Deliver written or oral status reports regularly

+ Stay educated on new and emerging technologies/patterns/methodologies and market offerings that may be of interest to our Clients

+ Adapt to existing methods and procedures to create possible alternative solutions to moderately complex problems

+ Understand the strategic direction set by senior management as it relates to team goals

+ Use considerable judgment to define solutions and seeks guidance on complex problems

+ Prepare and deliver product messaging to highlight value proposition and unique differentiators

+ Support pre-sales activities and assessments efforts at a Client or within Accenture

+ Co-lead or support answers to RFPs issued by Clients

+ An academic degree on Computer Science / Information Technology or Industrial Engineering

+ Minimum of 3 years architecting, developing, and deploying large scale solutions using the Microsoft platform and ecosystem

+ Minimum of 5 years of technical solutions implementation, architecture design, evaluation, and investigation in a cloud environment

+ Extensive experience with CRM or other business management software, especially Microsoft Dynamics

+ Deep and strong knowledge and expertise in the broad enterprise architectural area cross industry

+ Multiyear experience in ERP-CRM business processes

+ Proven ability to build, manage and foster a team-oriented environment

+ Ability to adapt to dynamic work environment and be creative within a team

+ Proven ability to work creatively and analytically in a problem-solving environment

+ Very strong work ethic with a customer service focus (high intensity)

+ Use of proven Data & Intelligent Solutions Architect methodologies

+ Experience in Azure DevOps / Agile way of working

+ Fluent in English



Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.