Mooresville, North Carolina

**Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**

**Job Summary:**

The role of Analyst is to strategically evaluate the online experience for customers while also evaluating the industry to create and test data driven ways to improve upon the customer’s shopping experience with Lowe’s.

The Analyst for Category Experience will review internal and external research and/or bench marking, review/analyze customer information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement for the customer shopping experience. S/he will track, analyze, and report on key performance metrics to ensure activities within their assigned area are meeting strategic and financial objectives.

**Key Responsibilities:**

• Helps provide insights, competitive intelligence, and data driven recommendations to the manager of his/her assigned area.

• Helps provide the data, analysis and insights necessary to evaluate activities within their assigned area.

• Assists with in-depth research and related quantitative analyses.

• Builds and automates dashboards and reports.

• Identifies opportunities for improvement.

• Supports meetings with Online and Core Merchants to deliver insights to guide future strategies, tactics, or activities.

• Works as a member of a larger team.

**Required Qualifications:**

• Bachelor's degree in Business Administration, Finance, Marketing, or related field OR equivalent business experience

• Proficient in MS Office suite (Excel, Access, Word, PowerPoint, Outlook)

• Ability to analyze data, apply forecasting methods, draw insights, and translate into business recommendations

• Understanding of online merchandising, marketing and selling principles

• Detail oriented; ability to manage multiple requests and follow-up on others to ensure things get done

• Effective interpersonal and communication skills

• Flexible and able to perform in an ambiguous, fast paced, changing environment

**Preferred Qualifications:**

• Experience in Online retail or Omni-Channel merchandising/marketing

• Background in analytics, statistics, business planning and/or finance

• Experience working on or with cross-functional teams

• Experience with Adobe products (e.g., Adobe Analytics and Workspace)

• Experience in Merchandising, Marketing, Finance, or related field

• Experience in Customer Insights (CI), Customer Relationship Management (CRM) or Customer Experience (CX)

• Experience with product management and/or product content optimization

**About Lowe’s:**

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

**About Lowe’s in the Community:**

As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia (https://twitter.com/LowesMedia) on Twitter.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Mooresville, North Carolina

Our Military Commitment

At Lowe's, our commitment to recognize, honor, and respect those who serve in our country's military is rooted in our history and informs the decisions we make today:

  • Lowe's was founded on the heels of World War II, by veteran Carl Buchan, whose leadership and vision helped us grow from a small hardware store in Wilkesboro, NC, into the FORTUNE 100® company we are today.
  • Lowe's is ranked #38 among GI Job's "Top 100 Military-Friendly Employers®".
  • Lowe's is part of the Military Spouse Employment Partnership (MSEP), working with military installation contacts to promote job opportunities to military spouses.
  • Lowe's is an Employer Support of the Guard and Reserve (ESGR) Partner.
  • Lowe's offers extended benefits for employees serving in the military.

We regularly participate in a variety of military-sponsored events and job fairs across the country, looking for more people to join the Lowe's team of military veterans. At more than 14,000 strong, our military veteran employees work in roles across our organization, from management to retail and customer support. And we demonstrate our appreciation for them in many ways, including:

  • A 10% discount to all veterans during Memorial Day, Fourth of July and Veterans Day weekends; and a 10% discount every day to all active, reserve, retired and disabled veterans who carry a valid, military-issued photo ID card.
  • Regular support for the military and the USO, including recent refurbishments to 16 USO centers across the U.S., to help welcome home our returning troops.
  • The Lowe's Employee Giving Campaign, which allows employees to set aside a portion of their paycheck, to benefit the USO and other organizations, which Lowe's will match 50 cents to the dollar.

The military instills leadership, a strong work ethic, and a passion for a job well done. It allows pioneering spirits to demonstrate their commitment to teamwork and problem solving. And these are the traits of a Lowe's employee. As you focus on your post-military career, consider exploring the employment opportunities at Lowe's.

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