Burnaby,

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

**JOB** **RESPONSIBILITIES**

+ Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers

+ Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains

+ Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures

+ Negotiates and enters into funeral contracts.

+ Handles contracts, legal documents, and collection of payment in accordance with company policies

+ Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services

+ Arranges for the interment or cremation of human remains

+ Confirms authorization to proceed with the service arrangements

+ Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions

+ Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules

+ Provides aftercare in absence of Family Service Counselor

+ Ensures potential pre-need referrals are shared with Family Service Counselors

+ Prepares and accurately completes documents and online entries related to services, cremations, maintenance

+ Retains heritage and grows market share through active involvement with community, religious and other organizations

**MINIMUM REQUIREMENTS**

**Education**

+ High School diploma or equivalent

+ Completion of a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board

**Experience**

+ Embalmer, Apprentice or Funeral Director, Apprentice as required by state/provincial law

+ 2 years directly related experience preferred

**Certification/Licenses**

+ Must meet all licensing requirements in applicable state/province as required by law and as prescribed by each state board

+ Current state/province issued driver’s license with an acceptable driving record

**Knowledge, Skills and Abilities**

+ Basic knowledge of religious and fraternal organizations customs.

+ Knowledge of computers and some software including MS Office products required

+ High level of compassion and integrity

+ Good communication skills

+ Problem solving skills

+ Ability to multi task and set priorities

+ Detail oriented

Postal Code: V5J 1A4

Category (Portal Searching): Operations

Job Location: CA-BC - Burnaby

**Req ID:** Req.99893

**Position Type:** Full time

**Who we are. What we do.**

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

_"SCI” refers to Service Corporation International and its affiliates._

**Equal Opportunity Employer, M/F/D/V**

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Burnaby,

Who we are. What we do.

We’re more than North America’s largest single provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 25,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

Our Purpose

Service Corporation International is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

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