At Accenture Song, Design is at the heart of everything we do. We make people’s lives better by creating meaningful digital and physical products, services, and experiences they love. Our work is driven by a multidisciplinary, diverse, and inclusive team of designers that love creating immersive and compelling experiences.As a designer, you will help our team to enable change and transformation into our client’s ecosystem and culture by bringing your creativity, expertise, and knowledge into our work.We daily foster our culture, and we are looking not only for a designer but most importantly for a human being that can enrich our journey as a team. Being part of Accenture provides lots of opportunities to specialize and innovate. There is no other company in the world with so many different disciplines, technologies, services and types of clients and when you combine design with such a broad variety of opportunities, the results are limitless.As Service Lead, you will be responsible for leading all kinds of service design projects and teams across accounts, supporting conceptual development, overall direction, and delivery of design artifacts.You will have a strong appreciation for visual, interaction or business design, the ability to elegantly adapt designs across devices, and an effortless presentation style that owns and sells pitches.

We are looking for a human being who...

Has experience to ensure high-quality standards in delivering a project outcome by providing effective feedback, guidance, and mentorship to team members

Has the ability to explain, discuss, and justify design decisions eloquently by bringing visual and verbal storytelling ideas to life to engage and inspire clients, designers, and stakeholders.

Strong verbal and visual communication skills to support pitching design and business opportunities

Has a solid understanding of human-centered design, service design, design thinking methodologies, and masters different methods and approaches within a design process with confidence

Is proficient in using a variety of visual and interactive design tools (e.g., Figma, Adobe Creative Suite, Framer, etc.)

Has the skills and the structure to start from the “big picture,” understands the complexity of a challenge, identifies the problem to solve, and translates ideas into solutions, design artifacts, concepts, prototypes, and tangible outcomes

Has a strong passion in collaborating with people, without ego, driving design decisions in a calm, positive and participative wayCan visualize great ideas that engage and inspire clients and usersExplains, discusses, and justifies design decisions eloquently and gives effective feedback and direction to other team membersLeads the definition and creation of flexible, coherent design systems and component librariesCollaborates with the client to define needs, business objectives, and brand goals to inform insightful concepts while enhancing others’ knowledge and understanding of the client’s brand, consumer, and competitive landscapeUnderstands and drives Service Design strategy, including business and user centered processes and translates learnings and discoveries into an experience system and digital touchpointsContributes to business development, proposal writing, client pitch efforts and/or expert point of viewshas excellent English communication skills, with German knowledge as a bonusThe cherry on the cake is if …7 + years of experience in service and interaction design in a design studio, creative consultancy, or product company.

3+ years of experience in creative leadership and in leading teams of designers and projects across different disciplines and industriesyou have an education or work experiences in Strategic Service Design, New Media, Design, HCD, Interaction Design, Visual Design, Architecture.

you have excellent leadership skills, problem resolution abilities, and good judgmentyou have proven history managing cross-functional teams to create a powerful, effective, and coherent design solutionyou master digital design tools like Sketch, Figma and the Adobe Creative SuiteWhat does Song Design offer you?Culture is our priority. You will work in a team of talented designers with the unlimited possibility to “learn by doing.”Diversity and Inclusion are part of our DNA, we come from more than 25 nationalities, and you will have the opportunity to bring your identity, personality, and unique voice to our team.You are empowered to shape your design path with the support and coaching from experienced and seasoned designers.You will have the possibility to work on a wide spectrum of design challenges and industries.You are part of a well-connected design community of thousands of designers spread across more than 40 studios around the globe.In addition to a competitive salary we provide other benefits such as access to company pension, JobRad, Gympass and an individual training budgetIf you wonder which type of project you could work on, here are some examplesTo apply for this job, we need:Your CV and a strong portfolio that demonstrates your design work. Please, in your portfolio, point us to a selected set of projects that you are proud of and that fits the description above. Remember, we do seek quality, not quantity.Mention to which city or studio you would like to apply for and be located at (Berlin, Frankfurt, Hamburg, Munich, Vienna, Zurich). We are currently moving to a Hybrid work model.


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.