St Catharines,

Program/Project Management professionals manage multiple, ongoing, interrelated projects to achieve a specific set of client business goals. Coordinate service levels and agreements and prioritize resources across projects and entities. Organize and manage resources and plans all work required to complete a discrete project within defined scope, quality, time and cost parameters.

A professional at this position level within Accenture has the following responsibilities:

+ Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.

+ Understands the strategic direction set by senior management as it relates to team goals.

+ Uses considerable judgment to determine solution and seeks guidance on complex problems.

+ Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.

+ Determines methods and procedures on new assignments with guidance.

+ Decisions often impact the team in which they reside.

+ Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

The role will include, but will not be limited to the following:

+ Cultivate a culture where employee engagement is high, in which we as employees can see a future valuing, recognizing and supporting employee ideas and development; fostering team values, mutual responsibility and empowerment; modeling our core values at all levels of the company; and rewarding performance excellence

+ Educate each employee with a clear business understanding, expectations to achieve superior client satisfaction, competitive costs, company goals and the company's strategic plan

+ Manage and embrace our changing environment and its' impact on the employee/s and our company

+ Ensure tools are adequate and user friendly; to foster continuous process improvement; to meet and exceed all client expectations and internal targets.

Basic Qualifications

+ High School Diploma or Equivalent

+ Minimum 1 years’ experience Operations Management

+ Minimum 1 years’ experience in a service customer service sales organization

+ Minimum 1 years’ experience Problem Solving & Escalation Management

+ Familiarity with online advertising products and social media

+ Experience working in a highly productive sales environment

+ Digital advertising experience is a plus

+ Ability to meet travel requirements, when applicable

+ Ability to work the required hours for this position which are 8am to 7pm (subject to change).

Professional Skill Requirements

+ Proven success in contributing to a team-oriented environment

+ Proven ability to work creatively and analytically in a problem-solving environment

+ Desire to work in an information systems environment

+ Excellent leadership, communication (written and oral) and interpersonal skills

+ Working knowledge of systems

+ Ability to provide feedback on a regular basis

+ Able to prioritize a number of different pieces at the same time

+ Demonstrated leadership in professional setting; either military or civilian

+ Demonstrated teamwork and collaboration in a professional setting; either military or civilian

St Catharines,

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.

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