Farmington, Connecticut

Date Posted:



United States of America


UT2: 9 Farm Springs 9 Farm Springs, Farmington, CT, 06034 USA

Enterprise Services - Business Process Innovation

Business Process Program Senior Manager at Raytheon Technologies

Join Our Team & Change Our World.

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses ___ Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

As a Business Process Program Senior Manager, you will become a key member of the Business Process Innovation team. This function resides within Enterprise Services (ES) and supports internal consumers within ES and Raytheon Technologies four other business units. The purpose of the role is responsible for the project identification, requirements gathering, design, __development and delivery of AgilePoint BPM (Business Process Management) projects. This role will focus on meeting with internal consumers and translating business value into features and function for development.__ The role represents a tremendous opportunity to optimize business processes for automation and identify critical data elements for further analysis and data visualization. Projects will follow a defined methodology from project intake to design and development of applications to transitioning applications to production support. This is a high-performance team focused on delivering measurable and effective results on high-impact projects. We create solutions that leverage and combine industry leading, cutting edge automation technologies into composite applications.

In this position, you will:

  • Create trusted working relationships with global process owner and key stakeholders;
  • Establish a transparent and effective communication channel with senior and executive leadership, enabling transparency into current automation builds and production support for existing automations/applications;
  • Participate in various types of interviews, meetings or workshops to define and document process for configuration automation solutions;
  • Iterate potential process improvement ideas based upon knowledge of our automation technologies;
  • Guide teams to create effective business requirements and subsequently translate business requirements with Automation Developers;
  • Coach internal and external team members on adherence to development methodologies and communication protocols;
  • Develop and maintain effective working relationships with team members;
  • Assist in developing communications, digital job aids, and training materials in support of automaton Change Management;
  • Coordinate how best to integrate automation technologies to create composite applications
  • Participate in designing the solution for technical design and implementation of projects using a variety of technologies including, RPA, .Net, C#, XML, Web Services, MS SQL Server, SharePoint, Oracle.

Basic Qualifications:

  • Expertise and understanding of __workflow-based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram are highly preferred
  • Proven program / project management experience
  • Direct experience with implementing Finance applications is preferred
  • Experience with assessing effectiveness of processes and respectfully challenging established process norms
  • Ability to influence others at all levels within an organization
  • Attention to detail
  • Good written skills with the ability to clearly document and explain business processes and automated solution designs

Desired Skills:

  • Experience with Visio or similar tool
  • Experience with presentations to large audiences
  • Experience as a program and / or project manager
  • Experience with Agile development methodology
  • Proven experience managing multiple high-profile projects concurrently

Required Education and Experience

  • This position typically requires a Bachelors___ degree and 8 years of experience or an Advanced degree and 5 or more years of experience

US Citizenship

  • This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Farmington, Connecticut

Raytheon: Aspiring to be the most admired defense and aerospace systems company through our world-class people, innovation and technology

Raytheon Company is a technology and innovation leader specializing in defense, security and civil markets throughout the world. With a history of innovation spanning 91 years, Raytheon provides state-of-the-art electronics, mission systems integration and other capabilities in the areas of sensing; effects; and command, control, communications and intelligence systems; as well as a broad range of mission support services.

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