Atlanta, Georgia


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Position ideally located in Mason, OH; Indianapolis, IN; Richmond, VA or Atlanta, GA

Responsible for defining and managing the functional, usability, reliability, performance and support requirements of a system. Working to support the technical needs of the Enterprise Release Management team. 

Primary duties may include, but are not limited to:

  • Manages integrated functionality, usability, reliability, performance and support requirements of a system.
  • Creates feature test strategies and environment needs.
  • Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
  • Applies and mentors use of tools to define requirements.
  • Anticipates and identifies opportunities for improvement.
  • Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
  • Assists in developing training documentation and proactive identification of additional documentation needs.
  • Defines both the functional and non-functional requirements of a system and acts as a liaison between the business and IT.
  • Leads system requirements definition, design, testing, training and implementation support.
  • Provides analysis of efficiencies related to system enhancements/automation.
  • Creates and executes feature test cases and ensures feature testing effectively validates that the system meets the functional and non-functional requirements.
  • Focus areas in change management and release management around risk mitigation, collision management and production stability as enterprise adopts a ‘faster time to production’ methodology.
  • Duties would include building and ensuring proper throttles and adherence to standards are incorporated into the upcoming Service Now releases.
  • Maturing and implementing risk assessment and collision management into the change review process.
  • Developing metrics to measure performance around process.
  • Provides mentorship, guidance and direction, as well as training and procedure development support to operational projects as requested.
  • Support Enterprise Release Management responsibilities as needed.



  • Requires BA/BS in information systems or related field;
  • 3 or more years of systems engineering or systems analysis experience preferred but not required.
  • Requires an understanding of the application being tested from both a business and technical perspective.
  • MS SQL (Structure tables, code, schemas, create procedures, Transact-SQL), VBA, Nintext workflows, Tableau experience preferred. Share Point (create/maintain lists, edit HTML), Control M, Broadcom, JIRA, Batch jobs] experience also helpful.
  • Analytical, organization and planning skills required.
  • Detailed-oriented with ability to multi-task required.
  • Excellent oral, written and interpersonal communication skills required.
  • Certifications preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Atlanta, Georgia

If you’re a reserve or veteran member of the military, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Anthem — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. 

Join Anthem's Military and Veteran Talent Network: 


Anthem, Inc. is currently seeking military veterans and military spouses with operations experience.  Whether your experience is hands-on as an operational specialist or in operational leadership, Anthem wants to have an impact on your career and professional growth by speaking with you about their career opportunities.

If you are interested in learning more, check out Anthem's current open positions to the right for more information and to apply today!

Not sure where to start?  Send RecruitMilitary Success Manager, Taylor Groves, your questions at 


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