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Job Summary:

Responsible for the analysis of examination reports, quality reviews, and data to ensure clinical compliance. Provides analysis for proper utilization of KMEP to ensure timely and accurate completion of medical reports.



Essential Duties and Responsibilities:

•Document quality issues and performance measures for management review

•Analyze data and observations and write result summaries to validate deviations from existing standards

•Recommend modifications to existing standards, methods, or procedures

•Interact with field personnel and supervisors

•Review, analyze, and implement processes and report trends to promote customer satisfaction

•Conduct internal quality assurance of providers (medical professionals)

•Compile strategic information and develop reports to monitor quality effectiveness

•Ensure compliance and understanding of quality requirements

•Manage special projects and make recommendations as appropriate

•Mentor and train team members and provide resource support with daily tasks

•Conduct conference calls and refresher training with providers

•Respond to compliance issues in the absence of the Director of Compliance

•Perform other duties and responsibilities as assigned



Competencies:

•Excellent verbal and written communication skills

•Excellent computer and presentation skills

•Strong business development, organization, analytical and problem-solving skills

•Strong medical background

•Demonstrated data gathering and reporting skills

•Ability to work in a team-oriented environment

•Proficient with MS Word, Excel, Access, and PowerPoint

•Ability to excel at details and multi-task

•Must be willing to travel up to 20%



Education and/or Experience: (includes certificate & licenses)

•Bachelors Degree from an accredited college in a related discipline or equivalent experience/combined education

• 4 to 7 years of relevant professional experience

•Experience working as a Quality Analyst at QTC, with the VA, or a similar agency

•Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation



This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

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QTC, a Leidos company, is the largest provider of disability and occupational health examination services. Our more than 35-year history has been marked by a focus on delivering high quality, technology-driven, exam solutions for our clients. QTC applies a customized, systematic operational workflow to administer evaluations, supported by innovative technology that achieves extraordinary quality, timeliness, and customer service goals. We apply a customized, systematic operational workflow to administer independent medical examinations and associated services. This workflow is supported by secure information technology and achieves extraordinary quality, timeliness, cost-effectiveness, and customer service goals. We believe in efficiency which is why our business is based on a one-stop-shop approach. QTC’s proprietary technology automates the examination workflow and provides clients with real-time access to case information, tracking, and reporting. Our network is supported by more than 1,000 experienced clinical, corporate and operational associates, and more than 90 clinic locations that include physicians, registered nurses, licensed vocational nurses, medical assistants, phlebotomists, radiographic technology technicians, and various ancillary support personnel.

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