Atlanta, Georgia

POSITION PURPOSE
The HDIS Installation Labor Manager will provide subject matter expertise, project management, and analytical support to the development and execution of installation labor strategies for the Home Depot Installation Services (HDIS) business categories.  The manager will develop relationships with cross-functional partners including the merchants, field team, and other stakeholders to collaborate and to determine company goals and objectives.  Through a combination of installation experience and data analysis, the Installation Labor Manager will identify key drivers of performance to recommend labor pricing decisions and strategies that will improve category performance and develop financial plans that reflect pricing changes. Typical analysis will include: (a) marketplace and macroeconomic trends impacting the category including competitive assessment, (b) installer segmentation and responsiveness (c) line structure and line structure engineering, (d) localization, including defining pricing zone definition, (e) promotional effectiveness, (f) service team psychology. This role will closely partner with program merchants and field leaders to support vendor management and negotiations for competitive labor rates. Manager will be an industry expert to provide business intelligence around 3rd party installer labor trends and installation standards to support a wide array of business needs from labor pricing, sourcing capabilities, retention, and management capabilities to increase installer productivity.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
15% Collaboration and Communication - Communicate and align on business and technical concepts with merchants, cross functional partners, and leadership team
25% Develop labor pricing strategy - Develop labor pricing strategy by market/product type that enables the organization to achieve its margin & product profit targets; Subject matter expert on installer labor rates across the U.S. Establish national & regional standards for product installation so labor pricing rates match industry installation standards
10% Development of labor pricing - Develop and implement labor pricing strategies that have been agreed upon by the business partners
10% Market Analysis - Conducts competitor market analysis, industry trend analysis, labor crew capacity reviews/ forecasting, and insight analytics around market pressures; Enable the business to see trends and respond timely to prevent labor shortages or a loss of skilled talent to labor competitors' industries
20% Project Management - Collaborate with cross-functional teams to design and implement business solutions using value-based problem solving, good project management, product ownership, and Agile methodology
20% Track labor trend and report out - Monitor, review, and report out on labor challenges by branch and identify opportunities to recoup lost margin; Create dashboards for field partners to actively track labor spend

NATURE AND SCOPE
This position typically reports to Director of Merchandising Ops
This position has 0-1 Direct Reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Travel:
Typically requires overnight travel 5% to 20% of the time
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
-Excellent written and verbal communication skills
-Working knowledge of Microsoft Office Suite

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Years of Relevant Work Experience: 7 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
On rare occasions there may be a need to move or lift light articles

Additional Qualifications:
- Six Sigma Black or Green Belt
- PMP certification ideal

Preferred Qualifications:
Home Improvement construction industry experience
Problem Solving and Process improvement - Six Sigma Black or Green Belt ideal
Strong project management / PMP certification ideal
Merchandising, Pricing, and Assortment planning experience
3 years of retail experience or process management in related area
Strong communication skills

Knowledge, Skills, Abilities and Competencies:
- Action Oriented
- Business Insights
- Drives Vision and Purpose
- Collaborates
- Optimizes Work Processes
- Balances Stakeholders
- Communicates Effectively
- Drives Results
- Strategic Mindset
- Home Improvement construction industry experience
- Problem Solving and Process improvement
- Strong project management / PMP certification ideal
- Merchandising, Pricing, and Assortment planning experience
- 3 years of retail experience or process management in related area

Atlanta, Georgia

​When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the “do-it-yourself” concept, spawning an entire industry that now spans the globe.

Today, The Home Depot® is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands), Canada, Mexico and China. The Home Depot’s stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.

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