Bolingbrook, Illinois


Authentic. Supportive. Fun. To experience human resources at Ulta Beauty is to step out of the mundane and into an environment alive with optimistic energy. After all, success breeds opportunity, and the opportunities to help drive an organization at the top of its game to even greater heights are as uncommon as they are satisfying.

It's fast, it's ambitious, it's anchored in trust. With the chance to move or flex based on new or existing interests and passions. If you want that rare culture of lived values, where "team" truly means something. Where the drive for excellence is balanced with a genuine desire to help and encourage. And where the mark you make will be seen and recognized-we challenge you to dream bigger. To imagine the possibilities.


The Associate Relations Specialists support the day-to-day administration of associate relations activities for Ulta Beauty. They provide an open line of communication to the enterprise to ensure policies; procedures and disciplinary actions are followed properly. They provide clarification and resolve issues by being a mediator and problem solver. They conduct associate relations investigations to ensure all hotline and We Care, Let's Talk complaints and concerns are rectified consistently and timely. Act as escalation point for HRSC team, Social Media and Guest Services complaints. They compile and report out HR data points to identify trends both positive and negative to ensure alignment toward HR goals and company strategic imperatives.

The duties of the Associate Relations Specialist also center on achieving business objectives by identifying opportunities to solve business problems through broad and up-to-date knowledge of employment law, organizational behavior, change management, data analytics, best practices and company policy.

  • Associate Relations Investigations - Effective & Timely Processing of high risk Investigations - Coordinate intake, fact finding, documentation and recommended actions on associate investigations for assigned business region. Partner on/Support ADA interactive dialogue and accommodation needs assessment.
  • Performance Management - Performance Management - Provide guidance to field leaders and client groups on performance and policy administration and application.
  • Coaching through conflict - Advise field leaders on specific conflict situations and provide recommendations for handling. Provide guidance on corrective action administration and proper documentation
  • Business Metric Tracking and Analytics - Business Metric Tracking and Analytics - Analyze HR Metrics to help move the business forward with trends and metric analysis. Diagnose training opportunities.

  • Process Implementation - Ensure successful implementation of all new work
  • Targeted Projects - Timely completion of assigned project work

Qualified candidates will possess an undergraduate degree (related field), 5 years relevant work experience or equivalent combination of education and relevant work experience, as well as excellent communication, interpersonal, analytical, and problem solving skills.

Additional requirements:
  • High level of discretion and judgment, particularly when dealing with confidential matters
  • Ability to investigate complex reports of conflict, harassment, and discrimination claims with precision
  • Ability to effectively interact with associates at all levels within the organization
  • Developed presentation skills
  • Ability to travel within assigned markets as needed. This may include air travel and the ability to rent a car.
  • Ability to adjust work schedule according to the business needs
  • Professional in Human Resources (PHR) certification or Senior Professional in Human Resources (SPHR) certification preferred
  • Technically proficient - particularly in MS Outlook, SAP, Word and Excel, with ability to learn additional programs and systems as needed.


At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Bolingbrook, Illinois

ULTA Beauty is the largest beauty retailer that provides one-stop shopping for prestige, mass and salon products and salon services in the United States. Ulta Beauty provides affordable indulgence to its customers by combining unmatched product breadth, value and convenience with the distinctive environment and experience of a specialty retailer. ULTA Beauty, through its stores and, offers a unique combination of over 20,000 prestige and mass beauty products across the categories of cosmetics, fragrance, haircare, skincare, bath and body products and salon styling tools, as well as salon haircare products. ULTA Beauty also offers a full-service salon in all of its stores. Founded in 1990 and headquartered near Chicago, ULTA Beauty employees more than 19,000 associates.

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