West Point, Pennsylvania

Job Description

Our Sourcing team partner with the business to ensure efficient acquisition of goods and services that enables the commercialization of our medicines, vaccines and Animal Health products. We collaborate internationally and are grouped into center-led categories and regional operating teams.

Position Description:

The Associate Director, HR Services Procurement leads the delivery of transformational sourcing across the strategic business portfolio associated with HR Operations category spend areas including but not limited to: 

  • Relocation/Mobility,

  • Rewards and Recognition,

  • HR Service Center,

  • Outplacement Services,

  • Compensation/Benefits Consulting.

Under the guidance of Director, HR Services Procurement, the Associate Director plays an important role in the development & execution of sourcing strategies, acts as a primary relationship manager within the assigned set of suppliers, and drives category management, stakeholder management, contract management and risk management within the identified category areas.

In addition, this role will support the Director with cross-category insights, benchmarking and market intelligence to help shape overall category strategies with a forward-looking mindset.

The ideal candidate will develop and maintain strong relationships with key global business leaders in the stakeholder community, other corporate functions and our key suppliers, while collaborating closely with global sourcing and procurement colleagues to align and drive strategic business priorities.

Primary Responsibilities

  • Drive transformational procurement strategies to enable the category strategies

  • Collaborate with HR Operations team to manage preferred suppliers

  • Drive regional and international sourcing strategies and category/contract management

  • Provide guidance to regional & local teams in sourcing of local programs to ensure their competitiveness and compliance

  • Lead the HR Operations Supply Strategy Council

In addition, this role is responsible and accountable for coordinating internal activities across three stakeholder groups:

  • With Procurement Colleagues: Participates/leads teams of global, regional & local representatives to develop and implement strategic sourcing plans as well as to ensure alignment on key initiatives and priorities for broader HR services categories. Act as a member of the team willing to carry out the mission and ensure that input from all members is taken into account.

  • With Business Partners: Identifies and engages with critical stakeholders and partners to define and meet or exceed business requirements and identify and manage budgetary savings targets.  Understands strategic business requirements at 1-3-5 year horizon. Acts as a trusted advisor to a wide range of business partners in the business organization with a keen ear for needs and wants, and the ability to influence and guide strategic decision making, but also the courage to appropriately challenge the status quo.

  • With Suppliers: Responsible for building relationships with Global and Enterprise wide suppliers and managing key supplier performance against business requirements using proven processes; ensures adequate inclusion of diversity suppliers in RFPs and contracts as applicable. Supports major Regional supplier relationships. Acts as a representative of the Corporation with a relentless drive to ensure our Company is maximizing Supplier’s core competencies, provides a fair opportunity for sustainable growth, and optimizes the spend.

Key activities

Strategy Creation

Target: Definition and planning of high-level objectives targeted to long term results that will impact the way our Company views and purchases this category. This is the "big picture" creation and it entails active engagement with senior stakeholders as well as critical members of the business in the category during the course of the Sourcing Excellence Process (SEP).

Typical Activities: Meetings with stakeholders to discuss SEP approach; participation in workshops and meetings during SEP; dialogue and meetings with Regional Procurement; participation in Market Intelligence;  data gathering and analysis; others that contribute to fundamentally change or effect the status quo in pursuit of a long term competitive advantage.

Strategy Execution

Target: Implementation of tactical plans or projects directly linked to a strategy created during the course of Sourcing.

Typical Activities: Development, rollout and execution of RFIs/RFPs and direct negotiations pursuant to supplier selection aligned with strategic goals; process re-engineering in cooperation with the business pursuant to modify or create processes in connection with strategic goals.


Target: Drive ongoing procurement activities pursuant to transactions and projects not in connection with SEP or strategy creation/execution. This is the "keep the lights on" and it is normally driven by daily/weekly requests from the business and procurement.

Typical Activities: Contract review/negotiations; PO issue resolution; creation of new vendors; supplier issue resolution; technology/process execution; data gathering and analysis leading to short/medium term insights not in connection with SEP or strategy creation/execution; all transactions not in connection with SEP or strategy creation/execution which ensure continuity of the business function and sustainability of the procurement function.

Supplier Relationship Management

Target: Design, planning and implementation of actions and projects in connection with SEP or strategic goals pursuant to develop, improve, sustain or reposition our Company's relationship with critical/strategic suppliers.

Typical Activities: Development/participation in supplier forums, market organizations and conferences; dialogues and meetings with business partners and suppliers in connection with Target; review, analysis and negotiation of contracts; data gathering/analysis pursuant to generation of insights. Drive supplier performance management in the identification and collection of SLAs, and discussion with suppliers, in conjunction with stakeholders, of those SLAs and joint identification of continuous performance improvement.

Position Qualifications:

Education Minimum Requirement:

  • Bachelor’s Degree required. (Business, Engineering, or similar Discipline)

Required Experience and Skills:

  • A Minimum of 10 years Post Qualification experience in Business, Finance and/or Procurement required with HR experience desired

  • Excellent interpersonal and communication skills (Oral and Written)

  • Experience of working in a matrixed organization and managing dotted line reports

  • High degree of integrity and personal ethics required representing our company with external partners

  • Resilient and focused, able to manage competing priorities

  • Effective team player with collaborative focus

  • Experienced Negotiator with ability to interpret contract clauses and arbitrate on issues

  • Strong Project Management skills

  • A Strategic thinker and self-starter

Preferred Experience and Skills:

  • MBA or similar post degree qualification

  • Green or Black Belt certified or willing to work towards achieving certification.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R122870

West Point, Pennsylvania

Today's Merck is a global healthcare leader working to help the world be well. Merck is known as MSD outside the United States and Canada. Through our prescription medicines, vaccines, biologic therapies, and consumer care and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships. For more information, visit www.merck.com.

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