Houston, Texas

JOB SUMMARY
At Houston Methodist, the Monitor Technician/Assistant position assists in the delivery of patient care and services and performs key functions that support the interprofessional healthcare team in delivering high quality, cost-effective care. This position maintains competency in electrocardiography (EKG), monitoring/computer skills, and non-invasive blood pressure (NIBP), pulse oximetry (SpO2), as appropriate. The Monitor Tech/Assistant employs effective, prompt communication throughout the hospital complex. This position oversees multiple priorities and provides direct patient care by performing patient preparation for monitoring. The Monitor Tech/Assistant must be able to perform the duties and functions of a Unit Administrative Assistant and/or Patient Care Assistant.

Requirements:

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.


PEOPLE - 15%

  1. Promotes a positive work environment that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear, and professional. (EF)
  2. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. (EF)

SERVICE - 30%
  1. Performs and assists with basic patient care activities of daily living (ADL's), such as elimination, hygiene, nutrition, and progress activity. Performs and records diagnostic measurements as determined by skills training and validation. Provides direct patient care by performing patient preparation for monitoring. (EF)
  2. Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs. (EF)
  3. Organizes workload, utilizing all available work time by assisting others and performing additional tasks. (EF)
  4. Receives information from various sources that is assimilated and communicated in an accurate, timely and effective manner. (EF)
  5. Demonstrates skills through peer-to-peer accountability towards improving departmental score for patient satisfaction on unit-based scorecard. (EF)

QUALITY/SAFETY - 35%
  1. Demonstrates proficiency in EKG rhythm interpretation. As appropriate, onitors O2 sats and blood pressure, understanding parameters when to call a nurse. (EF)
  2. Promotes quality patient care by vigilant identification of changes or abnormalities in EKG morphology. Takes corrective action or communicates immediately, when appropriate, to proper personnel. (EF)
  3. Provides and accurately processes documents, quality data, and related centralized telemetry monitor (CTM) records. (EF)
  4. Ensures all patient care equipment has had QC performed as required, is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed. (EF)
  5. Reports "near misses" and inputs errors promptly into PSN to improve processes and identify trends. Contributes to identification of corrective action and improvement activities and contributes to meeting departmental and hospital targets for quality and safety.

FINANCE - 5%
  1. Maintains and accurately processes records, when applicable. (EF)
  2. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. (EF)

GROWTH/INNOVATION - 10%
  1. Identifies own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)
  2. Participates in departmental projects and shared governance activities as appropriate. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION REQUIREMENTS

  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE REQUIREMENTS
  • Prior healthcare and/or medical terminology experience preferred
  • Basic EKG interpretation skills preferred
  • AND
    • If certified (CNA or MA), then minimum 6 months acute care hospital experience,
    Or If not certified, then minimum 18 months Nursing Assistant or Medical Assistant experience
    OR
    • Two years of secretarial/office or college/vocational training
    • Types a minimum of 30 words per minute. Computer application skills

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

  • American Heart Association BLS
  • Completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during orientation
  • EKG Monitoring Certification, either CCT, CET, CMT-BC, NRCEKG, ECG-BC or NTT through the National Telemetry Association within 1 year of hire
  • Current incumbents: one year from date of job description revision to obtain an EKG Monitoring Certification, either CCT, CET, CMT-BC, ECG-BC, NTT or NRCEKG

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
  • Successful passage of a basic EKG interpretation skills test for initial and ongoing orientation
  • Maintains competency in non-invasive blood pressure (NIBP) and pulse oximetry (SpO2), as appropriate
  • Maintains Patient Care Assistant competencies, as appropriate
  • Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
  • Demonstrates proficiency in the use and maintenance of equipment such as Remote Viewing Station (RVS), transmitters, monitoring equipment, computers, facsimile and printers





SUPPLEMENTAL REQUIREMENTS

Work AttireYes/NoUniform NoScrubs YesBusiness professional NoOther (dept approved) No
On-Call* No (for Non-Exempt or Exempt jobs)*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.   Travel**  May require travel within No Houston Metropolitan area 
May require travel outside No of Houston Metropolitan area 

**Travel specifications may vary by department.
Please note any other special considerations to this job: __________________________




Company Profile:

Based in the Texas Medical Center, Houston Methodist Hospital is delivering on a mission started in 1919, which continues today – bringing quality, integrity, compassion and innovation into everything we do. As the flagship hospital of Houston Methodist, Houston Methodist Hospital is a nationally recognized medical center with a history of health care innovation. Houston Methodist Hospital was awarded Magnet recognition for nursing excellence for a fourth consecutive time by the ANCC. In addition, Houston Methodist Hospital was recently named by U.S. News & World Report as one of the country’s top 20 hospitals and was also ranked the No. 1 hospital in Texas for the fifth consecutive year.

Houston, Texas

At Houston Methodist, Leading Medicine is more than a description of what we do; it's who we are. We take our responsibility as Houston's premier health care system seriously, and with a national reputation for excellence in patient care, innovation and research, we hold ourselves and the careers we build to a higher standard. Our culture is diverse, dynamic and challenging. We believe in our I Care Values and conduct ourselves with Integrity, Compassion, Accountability, Respect for others and a commitment to Excellence. Discover the difference for yourself and join Houston Methodist.

You can click on the video links below to learn more!

·  About Houston Methodisthttps://www.youtube.com/watch?v=ClN3mmKT0EI

·  Nursing at Houston Methodisthttps://www.youtube.com/watch?v=EUfmVeansTo

·  Houston - Best City to Live Inhttps://www.youtube.com/watch?v=MzLQzGBjHJw

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