Jensen Beach, Florida

STS Technical Services is hiring Operations Specialists across the United States for remote employment opportunities.

Educational Background / Experience:

  • Minimum High School Diploma/GED; Associates Degree or higher Preferred
  • Beginner to Intermediate skills with Microsoft Outlook and Excel

Nature of Work:

  • Provide administrative support to Customers, Staff, and Contract Employees.

Desired Characteristics:

  • Must be detail oriented and produce work with a high degree of accuracy.
  • Must communicate effectively, both written and verbally.
  • Must demonstrate excellent organizational and follow-up skills.
  • Must be assertive and able to effectively converse with internal and external employees.
  • Must have pleasant and outgoing personality and enjoy working with people of different levels of education and experience.
  • Must demonstrate initiative by administering and tracking projects and reporting progress.
  • Must work with sense of urgency.


  • Non-Exempt Hourly – Full Time Regular

General Responsibilities:

  • Complete and Maintain Onboarding Documents for new and existing contract employees
  • Send, collect, review, and file Onboarding Documents, including completion of E-Verify
  • Enter New Contract Employees and Maintain existing Contract Employees in Bull Horn
  • Update Onboarding Tracker Daily
  • Maintenance of Operations Department email inbox and phone calls
  • Answer phone and provide answers; request assistance from Management as needed
  • Categorize and flag all incoming emails
  • Mark flags as complete when task is finished
  • Complete tasks within designated time frame based on category
  • Escalate all items to Management as needed
  • Follow up on all items until fully resolved
  • Manage Collection of Weekly time cards and Expenses for all Contract Employees
  • Save timecards and expenses to shared Timecard folder
  • Contact Contractors, PM’s, BDM’s, and/or Client POC as needed to collect missing timecards and/or approvals as needed
  • Update time card tracker as each employee’s timecard is collected.
  • Notify Payroll of timecards and/or expenses collected after weekly deadline.
  • Collect, Review, and Distribute Office Mail to corresponding POC as needed

Advanced Responsibilities:

  • Close Assignments in Avionte and Complete Exit Interviews for all termed Contract Employees
  • Reference Term Notification emails and Terms Report for details
  • Regular Follow-Up with Employees, including verification of current contact information
  • Complete 30/60/90 day Follow-Up with all new hires
  • Complete recurring Follow-Up with all Active Contract Employees every 6 months
  • Contractor Care Quarterly Newsletter
  • Create and Distribute Contractor Care Quarterly Newsletter (every 3 months)
  • Request Input from Management prior to distribution
  • Maintain Contract Employee PTO and Holiday Tracker; Distribute Weekly
  • Maintain and Distribute Client Reports as needed
  • Worker’s Compensation (WC)
  • Verify WC Codes for all new hires prior to start date
  • Maintain Verified WC Codes List
  • Maintain Active Worksite Report, Distribute to Corporate POC Weekly
  • Review WC Codes on all Active Employees Monthly
  • Process and track all Worker’s Compensation (WC) and Defense Base Act (DBA) Claims
  • Send out Client and Employee documents for completion as soon as notified of injury
  • Speak with injured employees within 24 hrs of notification
  • Ensure post-accident drug screen is completed within 24 hrs of injury
  • Communicate with Corporate for processing of claims with insurance carrier
  • Send all work-related injury invoices to Corporate for processing
  • Maintain WC and DBA Tracking Report, Distribute Monthly
  • Client Specific Certificate’s of Insurance (COI)
  • Request Client Specific COI’s from Corporate as needed per Client Requests
  • Review COI’s from Corporate against Client COI Request Specifications
  • Maintain current COI’s in Shared Folder
  • Request updated COI’s for all current clients prior to expiration of policies
  • Book Travel for both Staff and Contract Employees (Flights, Hotels, Rental Cars) as needed
  • Notify Traveler(s) of any changes to itinerary
  • Assist with Corporate Credit Card Reconciliation as needed
  • Other Duties as Assigned

About STS Technical Services:

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries. Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore! If you want to speak to a Recruiting Professional directly, call 1-800-359-4787. STS Technical Services is an equal opportunity employer. #ZR

Jensen Beach, Florida

About STS Aviation Group
STS Aviation Group was founded in 1986, and over the past three decades, the company has grown to become a global powerhouse in the aerospace industry. With headquarters in Jensen Beach, Florida and offices around the world, our company provides a growing range of solutions to the global aviation industry. These solutions include component sales and distribution, workforce management, aircraft engineering services, line maintenance, and aircraft repair and modifications.
Over the years, STS Aviation Group has become widely known for its breadth of capabilities and customer-centric approach to helping airlines and aircraft operators meet their critical operational and people requirements all over the world.
To learn more about STS Aviation Group and what makes us the company with “Solutions to Keep You Flying,” browse the pages of this website or give us a call today at 1-800-800-2400.

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