Chicago, Illinois

p style=margin-bottom:11.0pxstrongReq ID:/strong span contenteditable=false135236/span /pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now./span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifWe are currently seeking a Call Center and Customer Service Representative to join our team in Chicago, Illinois (US-IL), United States (US)./span/span/span/pp /pp class=MsoNoSpacingspan style=font-size:11.0ptspan style=font-family:Calibri, sans-serifbspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serifJob Level Specific Duties/span/span/bbrbrspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serif• Addresses and resolves customer issues through phone and written correspondence.br• Researches customer requests, analyzes customer needs and communicates professionally both orally and in written format.br• Involved in problem solving and analysis on customer inquiries and concerns.br• Interfaces with customers and internal departments and helps to resolve basic to moderately complex inquiries.br• Answers questions following prescribed procedures but may need to respond to situations independent of established guidelines./span/span/span/span/pp class=MsoNoSpacing /pp class=MsoNoSpacingspan style=font-size:11.0ptspan style=font-family:Calibri, sans-serifbspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serifSkills/span/span/bbrbrspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serif• Demonstrated computer skills.br• Solid communication skills written and oral.br• Solid customer service skills.br• Strong attention to detail, time management and organizational skills./span/span/span/span/pp class=MsoNoSpacingbrspan style=font-size:11.0ptspan style=font-family:Calibri, sans-serifspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serifbPhysical Requirements/ Working Conditions/bbrbr• Ability to physically perform general office requirements.br• Must be able to perform essential responsibilities with or without reasonable accommodations./span/span/span/span/pp class=MsoNoSpacingbrbrspan style=font-size:11.0ptspan style=font-family:Calibri, sans-serifspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serifbBasic Qualifications:/bbrbr High school diploma or equivalent required/span/span/span/span/pp class=MsoNoSpacingspan style=font-size:11.0ptspan style=font-family:Calibri, sans-serifspan style=font-size:10.0ptspan style=font-family:#39;Arial#39;, sans-serif Minimum 1 year experience of call center/customer service experience/span/span/span/span/pp class=MsoNoSpacing /ppspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifstronguAbout NTT DATA Services/u/strong/span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. /span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifstrongemNTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law./em/strong/span/span/span/p

Chicago, Illinois

Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.

Why NTT DATA?

We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

Similar jobs