, New Hampshire


SHIFT: Day Job

SCHEDULE: Full-time

Great opportunity to support and lead key growth initiatives in the Commercial and Specialty Business Division. Responsible for analyzing, determining and driving opportunities to standardize, eliminate waste and improve end to end processes. Drives cross functional and matrixed execution interacting with various stakeholders within CSBD and across Anthem.

Primary duties may include, but are not limited to:

  • Supports Vice President with day to day activities in addition to driving execution and accountability on critical organizational objectives.
  • Serves as a thought leader regarding improvements of end to end processes enterprise wide, with integration points in key business areas, Operations, PE &C, PSCCR, Finance, Actuary and IT.
  • Leads initiatives from assessment through implementation of solutions and ensures that business controls are put in place to monitor sustainability of process improvements.
  • Builds consensus across organizational functional areas, lead root cause analysis, uncover trends, contribute to solution definition and determine best practices both internally and externally.
  • Identifies and resolves tactical and strategic, high-priority organizational and business issues (SWAT team approach.).
  • Leads the development of new enterprise processes, reporting, IT system changes and business practices.
  • Articulates to the Program Office, Operations Council and SLT initiative drivers, status and results.
  • Ensures alignment with other Enterprise initiatives.


Requires BS/BA degree in a related field; 8 years of professional experience in an operations environment including 7 years of leading & directing large enterprise wide projects; or any combination of education and experience, which would provide an equivalent background. Executive presence and presentation skills preferred. MBA and/or Six Sigma Black Belt certification preferred. Ability to travel may be required.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

, New Hampshire

If you’re a reserve or veteran member of the military, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Anthem — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. 

Join Anthem's Military and Veteran Talent Network: https://anthemcareers.ttcportals.com/pages/military 


Anthem, Inc. is currently seeking military veterans and military spouses with operations experience.  Whether your experience is hands-on as an operational specialist or in operational leadership, Anthem wants to have an impact on your career and professional growth by speaking with you about their career opportunities.

If you are interested in learning more, check out Anthem's current open positions to the right for more information and to apply today!

Not sure where to start?  Send RecruitMilitary Success Manager, Taylor Groves, your questions at taylor.groves@recruitmilitary.com 


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