Lecompte, Louisiana

Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time


Schedule: 

  

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

 

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:


• Student Loan Repayment Program

• Tuition Reimbursement/Assistance Programs
• Moving, mortgage, and real estate assistance
• 100% matching 401k based on years of service
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

 

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change! 

 

As a Customer Advisor, you will work with customers to address inquiries and concerns related to patient accounts.  

In this role you will:

  • Talk with customers by phone or in person to obtain information needed to resolve inquiries

  • Confer with other staff members to obtain additional information and clarification needed to resolve customer concerns

  • Reconcile accounts according to insurance contracts and submit/ process correct contractual

  • Review accounts for appeal requests and forward appropriately

  • Review accounts for duplicate or charge errors, forwarding to audit if necessary

  • Correct or add insurance information and request rebill

  • Encourage payment from patient through credit card, check or payment arrangement

  • Answer all inquiries from customers promptly (generally the same day received)

  • Assist patient account inquiries by courteously supplying accurate and timely information, including bills if requested

  • Follow all guidelines and policies for SSC employees, both general policies and those specific to customer service activities

  • Maintain a courteous and professional attitude with customers and coworkers

Qualifications

 

  • High school diploma or GED preferred

  • Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience required.

     

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.


HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

 

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#ParallonBCOM 

 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Lecompte, Louisiana

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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