Belfast, Maine

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Sr. Associate, Payer Quality and Risk Programs Manager to join our Platform Data Services team within our Product Management division. Your job will be supporting our healthcare providers, while owning the subject matter expertise for payer quality and risk adjustment programs. You will read and apply program guidance and technical specifications to support our Payer Product, Sales, and Customer Success teams, ensuring the program compliance of our products. But enough about us; let's talk about you.

You align your own efforts with others' activities to improve coordination of plans and projects. You use rules and procedures to guide decisions and actions, while keeping stakeholders updated.

The Team: Our Platform Data Services team works to support providers by thinking about business problems, investigating the database to see how you can report to confirm what is happening, gathering statistics and identifying ways to resolve technical issues.

Job Responsibilities
  • Seek out, read, and understand the program guidance from HHS, CMS, NCQA and other sources
  • Answer detailed technical questions on how quality measures can be satisfied, coordinating closely with a clinical informaticist, to ensure our data integrations function effectively for our provider and payer clients as they document closing gaps in coding and gaps in our core EHR
  • Answer detailed technical questions on what data are necessary for risk adjustmentInteracting with database tables, understanding how data structures are impacted by workflows and may affect product requirements, and developing analyses or reports
  • Become fluent with athena's reporting tools for quality and risk management
  • Responsible for direct operational support tasks
  • Proactive case and project management

Typical Qualifications
  • Completion of a four-year college degree with at least 2 years work experience, preferably in project or program management
  • Work experience of at least 7 years including roles in project or program management
  • Work experience of at least 4 years and roles showing direct NCQA or Risk Adjustment experience
  • Experienced with project and program management frameworks and techniques
  • Experienced with Excel or Power BI, for reporting performance and summary statistics
  • Experienced with reading and understanding technical requirements from published specifications
  • Comfortable with distributed and team-based work

About athenahealth
  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
  • Our Location: This role is located in Belfast, Maine office in mid-coast Maine, minutes from the bay and the picturesque downtown area. Located 34 miles south of Bangor, Maine and 45 miles east of Augusta, Maine. The Belfast campus offers walking trails, full-service cafeteria and is dog-friendly.
  • Our Culture: At athenahealth, our employees (or "athenistas") are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.

Belfast, Maine

athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale. For more information, please visit

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