Warrensburg, Missouri

As a Support Technician II you will provide day-to-day technical support for end user hardware and software needs and project-based support onsite. You will provide routine and non-routine, technical support and maintenance for desktop, laptop, telecom and network systems including hardware, application software, operating systems and connectivity. In addition, you will be responsible for troubleshooting hardware and software issues and document resolution with minimal support while also repairing or replacing defective equipment with minimal support. As a member on this team you will install, configure, and update end-user desktop and laptop software with minimal support, and systematically prioritize and escalate issues when appropriate. Finally, you will use knowledge transfer forums to identify and resolve problems and contribute to all phases of desktop or telecom support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues as well as perform telecom moves, adds and changes (MAC work) for end users.

Warrensburg, Missouri

Health care is too important to stay the same.™

For 40 years, we’ve worked at the intersection of health care and information technology to connect people and systems around the world. We use the latest technology to create solutions that let communities and people engage in their own health. Whether they are supporting the clinical, financial or operational areas of a hospital or health system, our tools are designed to work for today and think for tomorrow.

We support our clients by surfacing data that enables them to make informed decisions for better management of operations, while arming their clinicians with the information they need to provide smarter care. Empowering them to know, manage and engage with the people they serve. All to disrupt the industry and transform the way health care is delivered.

It’s our mission to relentlessly seek breakthrough innovation that will shape health care of tomorrow. And we believe that what we do doesn’t just impact health care – it impacts the world. It’s why, more than ever, health care is too important to stay the same.™

Your talent can accelerate our progress in changing health care around the world. Your ideas can open pathways to life-changing solutions, and your ambitions can have real impact with Cerner, where we believe in developing talent and growing careers from within. Imagine where your abilities can lead us as we work to deliver a better tomorrow for people and populations around the globe.

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