Fremont, California

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital, and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

This Project Manager role will be focused on delivering large and complex projects across both the Becoming A Customer and Manage My Relationship Customer Journeys for our Card Retail and Merchant Services (CRMS) Line of Business.

As a Project Manager your key responsibilities will include:

  • Manages the digital delivery of project(s) impacting multiple systems and processes with significant diversity in the multiple lines of business that are engaged.
  • Performs duties of a Project Manager in accordance with policy, methodology, and artifact creation. This includes needs identification; resource requirements; project dependencies, planning and progression; financial management; status reporting; prolific and effective communications; ongoing risk assessment and adaptation at the program or project level; and appropriate escalation strategies and implementation.
  • Successfully builds relationships to inform and influence sponsors and key stakeholders, senior and executive leadership to promote success of project performance and prioritization, frequently through times of ambiguity and significant, long-term obstacle management.
  • Fosters inclusion, and seeks counsel of peers, stakeholders, and/or program/project leads in times of strategically complex or critical ambiguity, and adapts planning, communications, and engagements.
  • Incorporates multi-business and enterprise support operations organizational/systems/strategies/institutional knowledge/navigation to anticipate change impacts.
  • Communicates frequently and effectively to the project team, sponsor, portfolio sponsor, portfolio leader, and stakeholders while maintaining cooperative, motivated, and successful teams.
  • Incorporates regular and appropriate consultation with steering committees, executive leadership, sponsors, business and other stakeholders to validate program viability, project trajectory, and project performance feedback.
  • Ensures that risk controls are met and all required project management policy, methodology, and governance routines are adhered to for all projects within the program.
  • Assists managers with coaching and developing junior level team members. Regularly coaches other project managers.
  • Ensures that all program and project financials are updated in a timely manner and are accurate.

This role will be based in the San Francisco, CA market.

Required Qualifications

  • 8+ years of experience in one or a combination of the following: project management, project delivery, project methodologies, digital product/program management, strategic planning or implementation
  • 1+ year of Agile experience

Desired Qualifications

  • Experience with Waterfall and Agile project methodologies
  • Credit card industry experience
  • Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
  • Clarity experience
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to present results of analyses and recommendations to senior leaders
  • Excellent verbal, written, and interpersonal communication skills
  • Financial industry experience
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Other Desired Qualifications
  • 3+ years managing complex technology solution delivery following SDLC - coordinating the work across various platforms, bringing them all together, and being able to deliver it
  • Ability to effectively partner with senior leaders, scrum teams, delivery leaders, and other program managers to achieve greater success in a continuous delivery model
  • Exceptional professionalism with the ability to stay composed in high pressure situations
  • Project Management Professional (PMP) Desired

Job Expectations

  • Willingness to work on-site at stated location on the job opening

Street Address

CA-Concord: 1755 Grant Street - Concord, CA
CA-SF-Financial District: 333 Market St - San Francisco, CA
CA-Fremont: 3440 Walnut Ave Bldg A - Fremont, CA


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

Fremont, California

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

Similar jobs